This is to advise you that the latest download took two hours and at the end a notice appeared 'installation failed-try again?.Now my computer is in good order since I installed another antivirus program from another provider with no trouble at all.

As a result I made a complaint to the avg web page connection in which having no benefit from avg, I requested my payment of $46.67 be refunded to my bank card.Would you kindly therefore relay the problems that we have had in this matter to the complaints section for their records.

Sincerely, John Whiley'
PS: Please reply to this email


----- Original Message -----
From: "AVG Technical Support" <[email protected]>
To: <[email protected]>
Sent: Tuesday, December 21, 2010 8:20 AM
Subject: Case AVG#0001305515: [ ref:00D4000000086fU.5004000000Dd2lw:ref ] RE: Technical Support Form