Our experience, we are sharing for all our friends, who book thru internet companies.

We rented a premium car from AVIS, MCI (Kansas City International Airport) thru Hotwire.com When we went to pickup the Car, The help desk person gave us a cadillac, without any explanation or telling us, that is an upgrade. they gave the papers to sign. We are in a hurry and we believed AVIS company we initialed, thinking that we are getting the car we booked.

When we returned the car after six days and they charged additional $240 saying that, it is for the upgrade and charged on the credit card. We said we never asked for an upgrade and they said we put initial for the upgrade.

Later we get to know from our friends that by hiding and misleading us they make money from the customers who booked thru internet companies like hotwire, priceline etc.. We complaint about this and got an as usual "regretting letter" from the manager.

This is a daylight white collar cheating. Don't be cheated with this types

of frauds. Double check and ask before you put initial. Make sure if there is

any additional charges, before you pickup a car.

BEWARE and AVOID AVIS MCI(Kansas City International Airport)