my name is Dharmender kumar. i had a policy of aviva life insurance policy number wlg1715495 starts at 18/04/2008 with half yearly premium Rs. 6000. at the time of selling policy the agent told to me that the locin period of the policy is minimum 3 years.after 3 years you might be stop paying preimium, but your policy will remains in force. i paid all 6 preimium on due dates.first of all they never provide me the information about my fund value, nav, atleast no reminder for policy due. after 3 years i stopped premium as the agent told me about minimum locin period. but on 23/03/2011 i got a letter with aviva life insurance attached with a cheque of Rs. 12000 only, , , , , while i had total paid Rs. 36000. to the company in 3 years. in letter company told me that ur policy has automatic terminated ( autofore close) due to non payment of 7th premium. after that i made 3 visists nearset branch, but they never suggest me a best solution, , when i demanded my fund value report and my nav, they also not provied it at all. after that i made e mails to the company from where i was able to know about my fund values and nav reports, , , , and it was really to surprising and shocking when i started my policy my units was 187 after paying another premium my units only increased by 10 only i, e 197 all my previous units had to deducted in tha name of 5 diffrent charges, after paying my all 6 primiums my final units was only 192. when i made again a visit to the branch they told me that these all charges will continue fore ever and when i was made a calculation in front of brach manager, , , i was come to know that after paying 30 years premium i will be at BEp position that is i will get the same amount after 30 years which i will paid, then wt be the benifit of taking policy, , , i have some further policies of LIC, ICICIPRU, TATAAIG, but they never made this type of fraud with me, , , they provide time to time updates about my nav and fund values, , from where i never in loss position.

Dear Breathrens,

Nameskar
For housing loan purposes ; We have taken a policy from AVIVA INSURANCE Company. When we taken the policy, They promised us ; only three years you have to pay properly. If you wish you can further extend (or) Not.

We have paid every year properly and promptly to the company. After Three year ; They have closed my policy without ours knowledge (or) intimation with a loss of 2, 00, 000/- (Two Lacks).

When we emailed to them ; immediately they says, Alright ; If you want, you can revive the policy. If, we further pay the amount, what is the Guarantee? In future also the same will not happen.

We are losing 2, 00, 000/- (Two Lacks). We have paid 3, 00, 000/- (Three Lacks). Having myself senior citizen, They are playing. You the people, please think ; the same thing (or) incident why not happen to you in future ?.

I told openly and clearly. Rest is yours.

With Regards.

V.RAJAGOPAL

Dear Sir,

Received your mail with thanks.

I am sorry to point out that I am deceived by your agent ( Bank of Punjab) at the time when I became policy holder. The agent told me that time that after three years we can surrender the policy and get 17% to 22% profit along with the premiums we have paid. The agent ( Bank of Punjab) told me that you will get 7% to 8% on FDR. By getting policy you will get more than FDR.

You declare that in policy there is everything written about the surrender value.
Though I am not getting the sufficient surrender value if I surrender my policy after three years.I am alerting the public through leading News Papers, Pamphlets and web sites by saying " beware of Aviva agents" they make fools for getting business only.

Regards,

Gian Chand

Dear Sir,

I am having Aviva Insurance policy no.LLG1239620 in the name of Gian Chand dated May 2006 through Bank of Punjab. At that time I was informed by the agent that I can surrender the policy after three years with full value of the policy. But now I am being given only Rs.29000/- against I have paid Rs.75000/-.

I request your goodself to help me in getting me maximum amount because I am in need.

With Regards,

Gian Chand

I have a Life Insurance Policy with Aviva.
My second year premium is due on December 14th'07

Today is 4th December'07.
I had been calling their Customer Service cell for a good number of days and registered for the Check Pick up service, no one called or came.
I called and registered for three times and still no one called or came.
I had to personally go to a branch and give it.
Some guy calls up after 3 weeks and asks whethr we have already dropped it in the Box or do they need to come to pick it up.
When I asked them the reason for taking more than 2 weeks to call, they were rude and said they was no one at home and I never picked up phone both of which are absolute lies.
My whole family as at home all the time.
This is the first and last time I am investing in Aviva and would advise all not to take any of their policies. The Customer Service is despicable and tehy have no manners.
Are any of the Aviva Bosses listening? Please do something about your employees/services.