I wanted to get more info on the awesome auger and find out how much it would cost to get all the gadgets advertised with the product so I went to their web site. The only way to get info was to hit the order button and give them my credit card. I thought I would be able to cancel if I didn't like the item. When I found out it would cost over $70 didn't even continue. I exited the program thinking I did not finish the order process. Not getting a confirmation e-mail confirmed that for me.

Six weeks later I got the auger and attachments. I was shocked. I thought, what the heck, I would at least try it. What a joke! It was slow and wobbly and didn't work anything like the TV version.

I found the return directions and sent it back. I was credited $19.95. I called but could not get through as they do not put you on hold, but tell you to call back again. I finally found an e-mail address and e-mailed them that I did not order the items and wanted a complete refund, including the postage amount for sending it back. I didn't hear from them until I sent another e-mail threatening to contact the Consumer Protection Agency. They called and I was told that because I pressed the order button, I had ordered the product and because I did not call for a confirmation order to send it back, I would not get any more credited to my credit card. I explained that I never received a confirmation e-mail and she said not all companies do that.

So, they made over $50 on my no purchase and will probably send the same item to another person down the road. Nice business!

I urge everyone who has been ripped off to contact the Consumer Protection Agency. This is robbery!

Ordered the auger, they took money from credit card and have not sent auger.

I saw the ad on TV and I thought I would visit the website to get a little more detail. Actually, they clearly state that the cordless drill you see in the ad is "optional", but the thing that makes me run away from ANY site like this is when they capture your credit card data BEFORE they will let you see the price.

Once I realized that I was going to give them my info before I would find out the cost for "options" and "S&H" I bailed. Based on the reviews I'm reading it seems like it was a good idea.

We ordered this from a TV Ad, operator stated how we were getting ALL these FREE products - GREAT DEAL ~ NOT! They did not state that there was separate p/h fees on EACH item. THIS IS WRONG!

Product offer $19.95 plus all these extra free items - NOT! NO MENTION OF THE TOTAL P&H FEE $36.85 Total $56.80 ~~~ on a $19.95 ad. I know that this package did not cost them $36.85 to ship. Tried calling them, got no where, no answer, nothing. There should be a law suit against them and others who do the same. TOTAL RIP OFF. We are PISSED!

Worthless instrument, extremely poor customer service. This product was ordered by my senior citizen mother who truly thinks she has been scammed! The product was not what it claimed at all, the "cordless" drill gift with purchase had a power cord and the s/h was more than the product itself! The advertisement showed the user standing upright during the use of this product, but a person would have to be less than 4 feet tall to stand erect and use this auger. This type of false advertising should be prosecuted to the fullest extent of the law. Billy Mays should be shamed to endorse such a company.