Myself Riya Naithani, A/c No. 160010100463072, Axis Bank, Branch Saket, New Delhi. dropped a Chq in drop box Chq no 265213 dated 10/11/09 of Axis bank, Lajpat Nagar Branch for Rs 8040 in Axis bank ATM at Nehru Place, New Delhi on 10/11/09 but till date (15/11/09) it has not been credited in my account. Pls Help me and do the needful.


Riya Naithani

Mb No- 9278051879, 9891611679

G- 243, Dakshin Puri

Khanpur Extn

Ambedkar Nagar

New Delhi- 110062

I am Manish Kumar Trivedi, in the month of June 2008 one of my credit card (***9669) payments got delayed and I received a communication to pay the late payment fee of Rs. 250.00. I then contacted Axis bank and informed them the reason for the delay was with my other bank and they agreed to drop this late payment fee and as a confirmation I received a SMS stating that the late fee has been reversed.

Suddenly a year later Rs. 3033.00 from my Axis bank Meal card (****0305) went missing and when I contacted the phone banking agent I was informed that I owed this amount towards the late payment done in the year 2008.

I was surprised to know that even after assuring me that they have reversed the late payment charges they increased it to 3033 and deducted the same from my Meal card that I use to buy provisions, leaving me with nothing but misery.

I still have the SMS from Axis bank saved with me where in they had promised the fee waiver now I do not know who to approach as their phone banking agent are not helping me they listen to my request and just transfer me to another department. Please some one help me in getting this issue resolved.

My Mobile : 9849115000
Email [email protected]

I started a SB Account in your bank six months before (SB 051010100198615).One of your customer care executive, Mr. Sreekanth Bose of Kottayam Branch, Kerala, constantly approached me for starting a new bank account. but as I am having SB account in SBT, ICICI and IDBI bank, I rejected him. But He kept on coming to me and bugged me to start an account. He told me that the minimum balance for maintaining Quarterly annual balance is only 1000 Rs. He also convinced me that there are some offers for the Govt Doctors that we need to maintain only 1000 rs in the SB account for QAB and there’s no bank processing fee and Debit card will be issued free of cost.
I believed him and deposited 1000 Rs for starting a new account. As I am having bank account in three other banks, I didn’t use your bank account and I thought my money will be safe as it in one of the leading banks in India. One week back I thought of depositing some money as fixed deposit in your bank, and I went to your bank. But shockingly I discovered that there’s only 165 rs left in my account. I enquired about it and was informed that 750 Rs were deducted for non maintaining the QAB and some 175 rs for starting an account.
Actually that Customer Executive was cheating me by giving false information. I trusted him as he represented one of the best banks. I was sure that your bank has some policies for selecting Customer executives as they reflect the quality of your bank.
I gave a written complaint about this incident to the Kottayam Bank Manager. But he said he can’t take any steps as the concerned customer officer who cheated me resigned the bank three months back. I wonder how a reputed bank like yours’ could appoints some fraud persons as customer officer and some way or other try to get money from the public and let him resigns whenever he wishes. I think this kind of matters definitely affects the reputation of your bank. One thing I am sure is that as a Doctor of Medical college I won’t recommend your Bank to any of my Colleagues or relatives.
Kindly take necessary steps to get my money back. I don’t think 1000 Rs is a big money. But I feel that I should get that 1000 Rs back because your bank through your Customer care executive cheated me to get it.
Dr Ashish ( [email protected])

Dear Sir,
They are not sending statements even after several reminders no response from the Axis BANK. MY TELEPHONE # 9342547931 AND WILL NOT BE CALLING OR NOT RECEIVING CALLS

I have AXIS bank home loan. They are not deducting my EMI as I had paid 1, 00, 00o additional amount to be adjusted towards my principal. However AXIS bank is saying the problem is because the additional amount is not adjusted so it appears that I have more funds and hence EMI is not getting deducted as per the schedule.

I am calling them for the past 1.5 months and each time I hear it gets adjusted that day and the EMI will be deducted. However It does not happen. So I am trying to undestand:

- what is the excess interest I have been paying for AXIS bank not adjusting my principal and not deducting EMI on time.

If I ever get answer, I will update. Wish me luck.