My 17 year old daughter wanted to take my other 2 daughters 12 and 5 to have their hair cut. They brought the 17 year old and 5 yr old back. The 5 yr old apparently had lice. The receptionist told my 12 year old that she and the 5yr old needed to go outside and wait. It was raining and cold outside. My 17 yr old was never told they were waiting outside. When I called to talk to the salon the receptionist said she didnt tell the 17 yr old. When I spoke to the manager Star about having my 2 kids wait outside by themselves she said she thought the 12 year old was the 5 yr olds mother. She said she couldn't have the 5 yr old in the salon. I understand that lice is a serious situation but so is leaving 2 minors standing outside in the rain. The salon made no attempt to assure their safety. They did not tell the 17 yr old there was a problem which would have allowed her to make arrangments or leave the facility. Star's explanation was she didnt know they were together and again that she doesnt know ages and that the 12 yr old could not possibly be the 5yr olds mother. The receptionist clearly knew the situation and did nothing to rectify the situation. They could have put a plastic cap over the 5 yr olds head or at the very least let the 17 yr old know what was going on and given her the option to return later. They did neither of these things. Star was very rude and kept saying she was only following the health ordinance. The facilities disregard for the health and safety of my children is disgusting.