I purchased an Asus notebook computer from B&H and it hasn't worked right since the day I got it. And I didn't realize they only offer 15-day returns. Stupid me. They told me today to fix it myself by reinstalling the operating system and all the other software. So I tried to do it. But they didn't provide any of the activation keys for the pre-installed software (except Windows). So after hours and hours, and days and days of wasted time, I still have a computer I can't use... Oh, and call me an OldCoot, but the attitude of the B&H tech support team is the worst I've dealt with in years. I'd rather talk to foreigners in India than those NY turkeys! (And don't bother trying to call on Friday afternoon. Unlike most of us, they only work half a day and close at 1pm.)