Bought a shower bath and glass door with side panels in the so called sales - supposedly had 50% off the original price - well that was written on the price ticket at the time. Had lots of problems with delivery (too many to mention). On one of our many revisits to the shop concerning these problems we noticed that the bath and glass door had (only a few days after the end of the sale) gone unbelievably down to a price lower than we paid in the sales (when we had a so called 50% off). Has this happened to anyone else? I am sure it has, but whether or not they noticed I don't know! We paid around £350 and were led to believe this was half price!!! In fact we consider ourselves conned and now realise we paid higher than the actual price!!! There were loads of these particular shower baths in the sale and there still loads now. Can't believe B and Q would do this. NOt only this, but the bath was delivered damaged and all the parts missing!

In June we ordered kitchen doors from B & Q Eastwood Notts. We were qu0ted a delivery date of 9 Oct we paid in full for goods. We then found that some of the items had not gone through on the computer to be ordered from central depot. It took hours and four visits to store to sort this out plus loads of phone calls. In the end we picked these items up from store. But with the oven housing we were given shelves for a larder unit, we mentioned this 3 times but were told they were the same. We wasted a whole day putting this together, on putting the oven in we needed steps to reach it and microwave. We went yet again to store and the shelves were changed for the right ones after arguing for over half an hour. Wasted another day changing the shelves around and taking the wrong ones back. Yesterday 9th the rest of our order arrived with wrong doors, some missing and some damaged. Telephone central depot and was told some one would contact me in 24 hours. Why not straight away? I am still waiting and will not hold my breath in the meantime. What seemed a brilliant offer has turned into a nightmare. We have spent over £1, 000 in all and still do not have a kitchen, as our old one has now been taken out. The doors are now out of stock and will not be brought back.