After purchasing a "Vicks Cool Mist Humidifier" because we have an extremely sick 14 month
old boy, we realized this humidifier was leaking all over the carpeting. Upon returning this
product twice, we tried 2 separate new ones, only to see that it continued leaking all over the carpeting.
This has caused a great deal of damage to the carpeting and the protection plan purchased with
this product for 5.99, allows us to return this item. We filed a claim with the protection plan we
purchased, for the damages we have received. However, our claim has been denied. We are currently
in need of immediate assistance, as our son continues to worsen over the past few days. He is in need
of a working humidifier, however, we no longer have additional funds to purchase another one. So not
only do we have severe damages to our flooded childs room, but we are without a humidifier. I might also
point our that with a wet carpet, our son currently has a very bad resporatory problem. This wet carpet is
not helping matters.
Yours Truely,
Mr. Devon Chase
302-266-0727