We have two home financed with Countrywide/BAC -- both have been paid electronically, on-time, for the life of the mortgage. The payments have the account number on the check.
Last September they started crediting both payments to one account, and nothing to the other account. I received a letter that we were about to be foreclosed, and two days later, a process server delivered the papers to my door. At the same time, I began receiving letters from people wanting to by my home, and attorneys wanting to represent me in my foreclosure.
I called BAC/Countrywide - they were snitty, but finally did look into the situation, and admitted the error of their commission.
The foreclosure sued me and my homeowners association, and has been posted in the local newspaper.
I have been humiliated and I'm furious.
They quickly discovered their error and say they will rectify this. I've sent them a certified letter, demanding they issue a retraction and letter, as well as a notarized letter to each of the three credit bureaus.
I'm told I will have to sue them to get them to rectify the situation - otherwise, if I should ever need my credit, I'm screwed. It will impact the rates I'm charged, if indeed I can even get credit.