I was ripped off by mr sweet at integrascan also. same m.o as all the other complaints, the search returned no results when it should have. they then refused to refund me . he just quoted his carefully worded, lengthy user agreement to hide behind..he was also vulgar and unprofessional...i later looked them up at the bbb only to find out they already have a rating of "f"'...i also found out he works out of his home...real rinky dink operation...if you want to leave him a ohone message you can do so at 561-868-2044