I lost my job in June of 2009 and applied with BAC for a modification being offered as a Obama program benefit to help those who lost there jobs. That is a joke!!! I started my application in Feb 2010. Sent my paper work to them multiple times and then individual requestes on almost a monthly bases. I was give a trial payment in March so I though that was a good sign (BIG MISTAKE)! Ever month I would get a statement showing a late fee. I would call and each time was told not to worry about it because it would all be cleared up on ce the request was finished. Unfortunately, I found out once the request was declined That I was responsible for the late fees. They did remove al but two. This isn, t my complaint! My complaint is that had been reporting me to the Credit companies as being late which now results my my not being able to get help with a refinabace. I call BAC and all they say is that I got the contarct from them and should have known. I thought they were there to try to help me keep my home not make money through late fees and destroying my credit in the process. I am now on the phone with BAC trying to get them to correct the credit reporting but as usually when trying to talk to a Credt Manager you get on hold and never get an answer.
Since I have been declined, I have heard from others that have tried and many Mortgage lendeds that this process is very trying and that most people just get tired of dealing with the lender and give up. If you are looking for a Make Homes Affordable help LOOK OUT-BEWARE.