I have ordered an item at bagittoday.com on 2010-06-22. Today's date is (2010-08-05) I have not received the item yet. I had made full payment.

I was on leave on one day, and the courier company tried to contact me and as i was unavailable (for one day) they returned the courier. Now till date i do not know the status of the item. Whenever i enquire at bagittoday, they say the courier is 'on transit'. The response that i always get is ''apologize for the incovenience... request you to wait for few days... we have escalated the matter..." which seems like some standard template.

I regularly purchase from several indian sites and have not faced any such difficulty. Bagittoday does not inform the customer about the delivery date or courier reference number.

I think all the people who have complaints should come together and do something so that more people does not fall into this kind of situation.

On searching net, i found one blog. So this shows that lot of people have faced this situation.

http://indiatodaybookclubandbagittoday.blogspot.com/