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Hlmccan
May 17, 2011
Bad customer service
Customer service has no clue what thy are doing, and the company no longer has parts for a 2005 baja dune 150. NEVER buy any thing from this company..
BAJA MOTOERSPORTS is not the place to buy your toys.
We called Blanche at Baja to order our parts an were told we would have our parts in about two weeks. Called a week later and was told by Jason that thy could not get the parts any longer..
So I guess the best thing for me to do is make a boat anker out of my go-cart.
Thanks Baja Motor sports...
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Jim
September 22, 2010
No needed parts
My grandson has a baja motorsport doodlebug 30 and the gas cable broke within 4 weeks of riding this brand new bike. I have been trying for 2 months to get a cable from them. this bike has been in the shop at thier reps for all this time. summer is over and this child has not been able to ride i've spoken to 3 company reps and gotten 3 different stories. next big complaint goes to sears who sold the bike.it seems to me that any company acting in good faith would take care of these complaints. i, m really pissed. we had considered buying a bike for my grandaughter but that ain't happening.we've had great success with razor brand products. we have 2 electric scooters we bought 3 years ago, no problems and they have been ridden constantly. and razor stand behind their products. we also have a little razor dune buggy (go cart) electric that is great.
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Stanley
May 28, 2010
Dangerously and poorly built
I bought a Baja Motorsports Dune 150 go kart. Within a few months of riding in in the lawn reverse stopped working. A few months later my kids were riding it and both rear shocks broke. This caused A frame suspension to collapse and sever the gas valve. It was a miracle it did not catch fire as gas spewed all over the engine. Two new shocks were bought and put on the rear. A few months later the front left shock broke. When I went to get VIN number to order these shocks I found the frame and swingarm cracked in 3 places!!! keep in mind this gokart is rode in the YARD! Almost $300 in shocks, no reverse, broken and cracked frame and now need a $75 battery for a gokart that has approximately 10 miles on it!!!
I called Baja Motorsports before posting this and let them know everything that has happened and that I'm about to post this. There response:
"It's out of warranty and you shouldn't let anyone under 16 ride it".
WARNING- NEVER PURCHASE A BAJA MOTORSPORTS PRODUCT. YOU WILL REGRET IT!
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dennnispeters
April 10, 2010
Motorcycle Parts
I purchased a Baja Motorsports DR70 from Pep Boys on December 22, 2009 for my son's Christmas present. He and I both loved it for the last few months and surprised with it's reliablity. It started first kick most times and never anymore than two!
My son had a little mishap, he upset the bike and smashed the footpeg. This is where I discovered why Baja Motorsports recieves sooooo many complaits! I phoned, I emailed, I faxed and never go an response! All I needed was a foot peg! I then discovered a website http://www.mastertechsports.com and was compelled to info everyone that owns a Baja Motorsports Product that is having trouble to contact them. First off they responded within minutes of sending the email. They had the part and I received it within 2 days! Actually I've used them several times and they haven't let me down yet. It's the personal help that I really appreciated on my last order. I needed a new shock, I drive it the odd time and found out the shock couldn't handle 175LBs the hard way.My contact person there is Ian Corbett and he advised me to upgrade the shock from DR90 because he found were more durable. I had to drill the holes out slightly but other than that fit beautifully. What a difference!!! It's a rare thing these days to receive personal service anywhere, especially online!!! I normally don't take the time to write but after all the trouble with Baja and then to find someone to help I had to write this report! I highly recommend http://www.mastertechsports.com
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JacD96
February 3, 2010
Rip off
Baja sent us to their repair shop first thing repair shop had bikes for 3 months then we go to get them they were not fix proper my 12 yr. old son had to put new pull starts on both the bikes and rust all over bikes where they were kept outside and got rusty carb.. damage and when talked and sent pics of bikes BAJA said they are not going to nonthing about it.. sorry was all they said I willnever buy baja products again and hope you read this and rethink your purchase of a baja products.
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LGirot
October 2, 2009
Homelite Generator
I purchased a 6000 watt Homelite generator from our local home depo 6-18-08. This generator has less than 60 hrs running time. The generator is not producing enough output to power a 5000btu window a/c. The generator runs really well, but produces little to no electricity. I have returned the generator to the local Home Depo twice now and it still is not repaired. The repair shop cannot find anything wrong with it. When I call the customer service center they want me to take it to another service center. The closest service center is 60 miles away, my time, my gas, my frustration. I want some satisfaction. PS- We have been avid campers for 25 years and have owned 5 generators during that time. I really believe I would know if it works or not.
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Roger46
February 20, 2009
Don't buy!
My friend and I purchased three Baja 90's youth four wheelers in which my child has may be 10 hours of riding time on it.
They all started to loose power when they were riding and eventually shut down, now we purchased these on the 17th of Dec 08, we took them to the shop that Baja had selected for the repairs and they all had blown head gaskets, the manifold was loose and it was leaking oil. When I called a representative from Baja they wouldn't let me speak to a supervisor. She stated that management will call if they feel it is needed.
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Charly
January 27, 2009
Scam and cheating
I bought a scooter from baja motorsports and it was a bad mistake. It was defective when I got it and they don't do refunds they will only put it into a repair shop and send part after part to fix it. I do not know if I will ever get my money back or the scooter back, I just hope this message can help at least one person make a wise decision and use their money much more wisely. I would not recommend a baja motorsports product to anyone.
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October 17, 2008
Buyer beware
IF you buy from baja motorsports you are investing your money in scrap metal... I have now lost over a grand... the simplest things strip out... a big 1 inch bolt that holds the clutch and sprocket the threads are gone along with about 10 other threads that are stripped. I bought it from tractor supply... i am not kidding you this thing is horrible..i have less than 5 hours on this thing and have owned it for a little less than a year!!! Thats how often this is broke down... LISTEN... junk JUNK junkJUNKjunkJUNK... BUYER BEWARE UR ARE WARNED!!!
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October 5, 2008
Awful company
I bought the Baja Dirt Bug for my son for his birthday and it broke within 2.5 months. I tried to get it repaired through warranty and they let thing's go so long and then told me there was nothing they could do because my warranty expired. My first call to them was before the warranty expired. They are screwing us over. Very bad company to deal with. You have to wait on hold for half an hour every time you call them. I will NEVER purchase another Baja product again in my life. Canadian Tire should really re-think about selling their product in their stores.
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