Hi,
I purchased Bajaj Platina on 2nd Oct 2006 using loan from Bajaj Auto Finance Loan No 577044004.
I have cleared my entire ECS payments on time. Not a single transaction was bounced.
I have 3 complaints against Bajaj Auto Finance .
1) The loan was for 2 years & hence Bajaj Finance used blank cheques issued (as security) for insurance of vehicle for 2nd year.
They didn’t issued me insurance paper & after 3-4 months (from expiry of 1st years insurance) they encashed that cheque.
But mean time I have taken insurance from some other insurance company.
I have to cancel 2nd insurance & bear the charges ( which was Rs. 580 ) because of them.
2) After completion of 2 years of loan, with clean history, RC book was not returned to me.
I have started follow up after 1 year from completion of loan. The RC book was returned to me after many email exchanges.
3) I was suddenly stopped on highway, by Bajaj Finance person, saying that the loan is not repaid.
He took the bike keys. I told him that everything is clear, but he was not ready to listen. I demanded his I card. I was able to read Bajaj Auto Finance stamp on card & view his photo. Before I read his name, he snatched the I card from me. Since he was authorized person, I explained him that it must be a mistake. He says the bike number is 7198.
He didn’t remember the entire series of number. ( My vehicle number is MH04 CV 7198). Finally he took out his papers & confirmed that the series is different. Later he apologies. But entire episode took place on road, which was humiliating for us. ( No need to mention the delay caused at office due to this ).
Why not their person first confirmed that the person they are harassing is a right person or not ?
I am fade up with Bajaj Auto Finance service & my advice to all is “STAY AWAY FROM BAJAJ AUTO FINANCE”.
Regards,
Yogesh