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June 11, 2008
No spares available
I am having Pulasr 180cc purchased on 4th October 1996. From past 2 months there is some problem in my Bike regarding the Engine. I am continuously following Suman Auto, Noida for the repairing of my Bike. But, I am not getting any positive response from them. Also, from last 1 week my bike is there in their workshop and they people are continuously saying that the part is not available. I tried to Contact Bajaj Auto, Pune, but no response from there also.
Now it becomes a major problem for me to commute without Bike. If anyone can help me in this, I would be really thankful.
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January 6, 2008
MANUFACTURING DEFECT/SERVICE
I purchased 180 cc Pulsar from SUMAN AUTO NOIDA U.P.
From the first day of purchase of my bike,there is Gear shifting problem in my bike.
I complaint to the dealer regrding the problem, they replied its a manufacturing defect and it is in all bike of 180 CC pulsal.
I was very fond of BAJAJ pulasr 180 bike, so i beleive the words of the dealer.
from that day i am following up with the dealer but no solution is given till date.
i also called to the area service incharge of BAJAJ AUTO Mr. Anil Agarwal,and Mr. Susheel bajpeyi,but nothing happened except that problem increase and i got an accident due to the GEAR SHIFTING problem.
It is More than 20-30 times failure,
each time they replace some parts ans said that problem has been rectified.
Right now condition is that none of the BAJAJ person is replying to my mails and neither providing any solution.
ASI is saying that the problem is resolved,but i am the user who is suffering from the problem.
Mr. Anil agarwaal isasking me to give solution of this problem.
I think i am a customer not a R&D person of BAJAJ AUTO who can give them solution
Hope after this compliant through your site can wakeup the BAJAJ person.
Thank
Ajay Singh
Noida U.P.
+919999380040
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