I recieved Checks from BoA the promotin said that they could be used as Cash Advanced or Balance Transfer.
Stipulation:
Check must Post to BoA Account by April 15 2010...(Posted on Febuary 19, 2010)
Offer said all checks that post by the date including checks for Cash Advance will qualify for the promotional 5.99% APR until August 2010 and normal purchase APR after that.
On my first Statement the Balance shows as a Cash Advance with an APR of 25.99%.
I called BoA Customer Service and was aaured that the problem would be resolved, to go ahead and pay this month's statement and that i would recieve a credit for the diference in finance charges.
Next statement comes, and not only did i not recieve a credit to my account but i might as well not have called at all the first time (nothing was done). So I call again this time I am told that the balanace APR review was denied and that it would not be changed to the promotional APR as per advertice. The Customer Service Attendant proceeded to tell me that after the Offer was sent BoA decided to discontinue it, and treat all of the checks attached to the promotion as Cash Advance Checks with the 25.99% APR.
Does anyone know if i have a case for False Advertisement, and who to contact with this problem?
Which goverment brach takes action against this kinds of procedures?