Bell Canada had included a $150 charge for allegedly breaking a 2 year contract that was allegedly made when they called me at home to offer me a lesser monthly charge. Of course the act of making a contract by accepting their offer was never mentioned during this phone call, and therefore the existence of an alleged contract was unknown to me, until I had decided to cancel Bells services on moving to a new home. My assumption is that Bell cannot provide a recording of this phone call that would be satisfactory to their case. Bell I hope you enjoy that money, its the last dime you'll ever see from me. BTW, whats with the sales calls from noisey call centres by people who cannot speak english? good business plan - alienate prospective clients by frustrating the hell out of them... glad to see Bubbles-the-chimp finally got promoted to upper management.