May 2, 2008: Got an invoice today stating I owe $27 and change for dues plus $27 and change for (one monthe) past dues. My membership expired April 7, 2008. I called to speak to a rep. after being put on hold for 10+ minutes (due to high volume) I talked to a young lady who ATTEMPTED to explain that I have a lifetime membership with Bally's even though my contract was up 4-7-08 and that is why I owe dues.

I stated to her how can I owe when there is no contract. She said cuz Bally's says I have a lifetime membership. Then I said then why does all wrrtten correspondence and my account online state that my membership expired 4-7-08 (paid in full I might add). SILENCE from the ill-equipped and naive rep.

Then, I said, so let me get this straight, according to BALLY LOGIC, I CAN'T go to the gym until I sign a new contract and pay current and past dues for a contract I don't have. So, if I wait a year to go to the gym and then sign up for a NEW (required) contract I will still owe the past dues for that previous year even though I had no contract and OBVIOUSLY did not go to the gym. SILENCE broken only by "UH's".

Furthermore, I asked her to explain how I could have an "expired membership" and a so-called "lifetime membership" BOTH AT THE SAME TIME...no answer.

Finally, I asked her, am I required to pay the so-called current and past dues (per this invoice) for a contract I DON'T have and she said "of course not". Which brought me back to my original question, then how could I owe money for "current dues" and "past dues"? NO ANSWER!

Then, I stated to her that perhaps if Bally's would stop playing shell games with words, interpretations and smoke-and-mirrors marketing, then perhaps their (ex)customers wouldn't experience the long hold times due to high call volume. And, I hung up.

WOW, new ownership, same ole' bull$hit games from Bally's...may they rot in h#ll!

We had won a competition for a 3-6 months FREE membership at Bally Fitness Center. We specifically told them we will make a decision to become a member after the 3-6 months. They said we need to have a pass to enter the center so we have to sign the form for the ID card, OK I said that's fine, and we got a pictured ID. On our first day, we were shown around the center and the use of equipment with a trainer, at the end of the session I was ask if I want to sign up for a trainer, I told her that I have a knee problem and I will ask my doctor before I do any exercises.

In my absent, my son Anton went to the center for his first day session, like me he was approach by the manager to sign up for a year membership, he told him that he has to ask his mother, the manager told 'I am sure it will be fine with her'. My son has a disability and he is taking medication. My son refused to go back, and they continue to harass him to come to the center. I forward a medical documents for my son and myself from our doctors to their main office to cancel all sessions. The Head Office still continues to harass my son and myself about outstanding payments. My son had two training session and I had one, these were done within the free months period. We DO NOT OWE' Bally Fitness Center any payments. My son is receiving calls on his job and he only works 3 days a week.