I was a member of this club for 2 years. I cancelled my membership after my contract was expired. They continued to bill me after canceling the membership. I called their "customer service" and spoke to a "manager" that checked my account, and found that I had not attended the club for 2 months (since my cancellation). She offered to refund my dues. She also asked me to send a letter stating that I wanted to close my account. I sent the letter the next day. Two months later they continued to bill me again for the membership. They even did a double charge for the dues they had "refunded" me for. Absolutely do not give this company any information about credit accounts or bank accounts for billing.

Two months in row Bally's Fitness, shown as: BALLY FITNSS(Dining and Entertainment), on my credit card has placed an unathorized charge of $159.72. We did not have any contract with them whats so ever, we have have contacted the fraud department of our credit card. This has happened two times and this will be the third new credit card I have to get because of this charge. Chase, the card issuer told me that Bally's does not even need your credit card number to charge you - if you have EVER given them premission to automatically charge you credit card.

If you EVER think about signing up with Bally Fitness, listen to my story and you will definitely run away from this place.

All the employees of the Bally are masked with smiling faces. Just wait until you sign that contract and you can see their expression change upon the last flick of your signature. I was not satisfied with their service after 3 months, mostly due to horrible ventilation system, which makes the air in the gym smell musty and almost cancerous at times. But I found that it was really impossible for me to cancel the contract. So after 3 long years, I pay the last payment of the contract in Feb and I told the guy I talked to that I do NOT want to renew, which he said it automatically renews if I don't cancel. And he told me if I wanted to cancel I must call on the day of contract ends. I called day before the contract ends, which is today, and now they are telling me I actually have to write a letter and sent it halfway across the States to cancel. And that he was "sorry" that I was misinformed, but I still have to pay if it goes on to month-to-month. Why had the first guy told me to call on the day that contract ends? So I miss the chance to send the letter and goes on to month-to-month? And I asked the guy to give me the address to send the mail to cancel, and he did. I asked HIM to repeat it to double check. Later I went online to check, that a$$hole gave me the wrong address. Nice try. All they want is money from you and there is practically NO service. Stay far away from them if you value the money you earned.

I tried to cancel my membership at Ballys after I studied in the US for 2 year as an international student. I also signed up my two roommates. My visa expired and I left the country for good. Now I get those emails stating that they want to talk about my membership. I sent them a copy of my passport to proof my citizenship, a copy of my bank statement with my foreign address and a letter stating that I will leave the country by the end of November. So I sent things out and thought everything was great. They never called me or anything. Now they want almost $300 of me even though nobody has used the gym since then. If there is somebody who could give me some advice please let me know.

I recieved a bill from Bally Fitness gym saying I owe them 113.07 cents. I had stopped the services three months ago and I really resent this so call bill from the fitness gym that I have not visited in a long time. If they send me this kind of a letter again, I will take this and the next letter to a small claim court and sue for harrassment and incorrect billing. I also have a transcript of a Telecommuncation Device phone call stating that the person I called on the bill saying that he will stop the memberships and stop the billing which I will use as a part of my claim against Bally Fitness if they bother me again.
The number on the bill is 2604485941006.