I too have been scammed by this company. They called us offering their services, great rates, etc. Once we started doing business with this, which was only for two months, they started adding on fees which were not disclosed in the original contract. We sent them a letter stating that we no longer wanted to do business with them. That is when the fun started. Every month they were pulling unauthorized fees from our account ranging from $11 to $99. When we called them they stated that this was disclosed to us in the contract we signed. IT WAS NOT. I contacted our financial institution which put a block on our account so that they could no longer withdraw fees from our account. The funny thing about Leaders is that each time they withdraw money they change their name. From Leaders to Lead Merch Svcs to Leaders Merchant and so on. We have not done business with them since December, 2008. I checked my business account today, 12/30/09 and guess what...they pulled $99 in "annual fees" from our account. I contacted them and they told me that it was a non-refundable annual fee and that we had never sent them a letter terminating our business dealings with them. Incorrect - we did. I asked to speak to a supervisor - his name is supposedly Ben - and I was told each of the five times I have called that he is either not there or on the phone. I have now put a freeze on our business account with our bank and will file the necessary affidavits to try to collect the money from them. DO NOT DO BUSINESS WITH THIS COMPANY. THEY ARE UNPROFESSIONAL AND SCAM ARTISTS.