Banfield of Garland

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Category: Family & Pets

Contact Information
5401 N Garland Ave, Garland, Texas, United States

Phone number: 972 496 3252

Banfield of Garland Reviews

Ingrid Knighton January 9, 2010
Rip off high charges
They prescribe tablets for our cat and complete a urinalysis test - costing $69.00. They want us to come back every 2 weeks to repeat the same test and pay $69.00 again even with a wellness plan, what kind of a discount is this. Today - they wanted me now to agree to a $35.00 injection that is only good for 2 weeks for our cat and bring him back in another 2 weeks.

The doctor was unprofessional, then she stated that I did not sign something today agreeing to the max that they could charge for today before notifying me. I signed only allowing no more than $69.00, but when I walked in - the idiot doctor stted $84.00, I insisted saying that I was not going to pay it. I only agreed to $69.00 for another urinalysis test. Eventually, she asked the nurse again for the paperwork and it popped up out of no-where. They are a bunch of jerks, who think that they can push around the customer.

I was told that the front CSC do not know anything - they are sure right about that, since they are the ones that quoted me $69.00 for the test, but I arrive today and they think that they are going to charge me $84.00.

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