Bang & Olufsen Store in Beverly Hills 369 North Rodeo Drive Beverly Hills, CA 90210-5105 (310) 247-7785 RIP-OFF, GRAND THEFT, LARCENY, THIEVES !!! The Beverly Hills Rodeo Drive Bang & Olufsen Store Ripped me off and Stole my money. I paid a total of approx $1, 000.00 for one of their phones in mid 2006. The phone did not work properly (static) so I returned the phone and the gave me a credit slip and told me I can use it anytime and it would never expire. Periodically when I was in the store, I looked around to buy something else but never really found anything I wanted and always asked if my credit slip was good and they always told me yes it was. Recently, I went in to the store to buy a gift for my Son's Oncology Doctor and again, I couldn't find anything for $1, 000 apart from phones so I asked if I can just get my money back. Thor, a salesman there, told me I can buy anything I wanted in the store with my credit but to get my money back he would have to call and ask Corporate. I left my number and trusted he would call me. I literally called everyday for a week and he never got back to me, always out or busy with a customer. Finally I got him on the phone and what he told me shocked me. He said I not only can not get my money back, but I can't use the credit to buy anything in the store. I said why? I paid you a $1, 000.00 and you must give me something of the same value from your store or my money back, otherwise that is larceny. He said there is nothing he could do because, he said when I bought the phone in 2006, the store was owned by a franchise and the franchise went out of business (I wonder why) and Corporate took over and thus they did not owe me the money but the franchise owner did. I said my credit invoice says "Bang & Olufsen Beverly Hills, not a Franchisee's name. Again, he started the appoligy script. I asked for the manager, his name is Terry, he got ont he phone and what he told me shocked me more then what his salesman Thor told me, he said that I could not have my money back and I would not use my credit slip in the store UNLESS, I spend over $10, 000.00. If I spend over $10, 000.00 he said he would give me my $1, 000.00 discount off of my purchase. And he said the company CFO told him to tell me this. How do you like that!? This company is a dispicable company with criminal corporate policies. They should be charged with grand theft and larceny. They should be put out of business so honest companies can take their place and not rip off innocent consumers who paid good and hard earned money, only for this company to take it from them and not give any consideration in return. Never Buy from them!!!