I bought a car at Bangor Car Care and paid cash and within 6 hours the ABS/Brake light came on. This was on a Saturday, I called Erica the saleswomen and she said to bring it in on Monday. On Monday I took the car to the Brewer Location and met Scott the Service Manager, He checked the car out and said he need to order a ABS pump and it would take a couple of day. He also told me that I could drive the car until it was fixed. On Thursday of that week I called him back and he set an appointment for the following Monday as the part should be in by then. When I dropped the car off that Monday he said the part that was sent was the wrong one so he woudl have to order another and he would call and set an appointment. I called the end of that week and he set the appointment for the following Tuesday. Now I dorpped my car off that day and the when I went to pick it up Scot told me that the part that came in was cracked. Here we go again. I continued to call and go in for the next 4 weeks. No part and no service so I am angry by now and start to threaten them with a law suit. Scott calls and leaves a message on my answering service saying that I need to stop calling him and he will call me when the part comes in. Now I call the Office Manger who gives me the run around for 3 days and then I demand to talk to Glenn, He is not available (suprise) so I leave several messages for several days on his voice message. He never calls. I had a death in the family so for two weeks I could not deal with this car. I then call them back and suprise Scott no longer works there and they have no record of my van ever being worked on and no part on order. The new sales manager (who is a women) is a very rude person she not only screamed at my husband on the phone, but in person. I went in that next day to personally see Glenn, well his first response is if you are not with teh media or marketing, he did not want to talk to us. Then he started screaming at us and telling us to shut up an dcalled me a "Redheaded B****" moare than once. I simply looked at him and said you are a very rude and dishonest person and shame on you for taking advantage of people. He again screamed "I told you to shut up". They looked at the vehicle and put in a couple of fuses and cleaned the connections and said the car was fixed. What a joke. I would never treat even an angry customer they way we were treated and I hope that no one ever gets that treament again. BANGOR CAR CARE NEEDS TO BE SHUT DOWN TO SAVE THE PUBLIC FROM CRUEL AND ABUSIVE TREATEMENT. HE HAS BEEN IN JAIL ONCE FOR INSPECTION FRAUD, I THINK HE DID NOT LEARN HIS LESSON.

so me and shawn got a car on the 13th of this month (july). They sold me JUNK, it was a 99 chrysler cirrus with a 116, 000 miles that was all good GLEN told me that, that was all that i could have cause my financials. so i suck it up and get this car.. when i left the parking lot the car had all kinds of White smoke coming out of the motor... so that is just the start to it... i went to start slowing down and what do i notice wow there is shitty old brakes that barley work. so them the car didn't stop very easly.. so we started ideling and the car was shaking to all over the place.. oh i forgot to mention that the car my daughters door didn't open properly.. its pretty fucking bad when NO garage will take and look at it around here cause they KNOW where it came from... but any ways to get back to my storey. i called them yesterday and told them that the car was a pos and that i wanted my money back and they said this to me " WE ARE NOT WALMART WE DONT DO RETURNS" so i called the state police and they told me that it was just a fucking civil matter and that i would have to take it to Small claims court. which we all know i dont have that kind of money... so needless to say my friend drove me and my POS LEMON into GLEN and i went into the office and was as nice as i could possibley be... i said look i dont want this i want my money back, and they said that i would have to wait till Glen got back well okay so it was like 5 when i got there i waited till 6 and the stephanie a worker came out and said glen and I just got off the phone he said that you had to leave the keys and car there and he would take up the money matter thing at a later date..and i said fuck you i am not leaving here with out my money or my car. so there for i fought with her my mom told her that shes not leaving her car here cause its hers... so then they called the brewer Pd which what ever i dont give two shits ne ways cause the cop that i delt with wilson likes me ne ways... so they came and glen comes pulling in and starts telling them a crock of shit. he starts saying wheres your licence shaina and blah blah and i said it suspended you dumb fuck... and then he told wilson that i drove my self in there and that i was trying to drive my self home and the office went along with him but you know what i Said Glen your not getting out of this like you do every thing else. i said for ur information my friend drove me in here and is comeing back to pick me and my car up or me and my money up.. so he was like bitching at me. and then he tried telling the cops more lies and then he hopped into his wrecker and put my car on it... so i was telling the cop what happened and what was wrong with my car like my daughters door stuck shut and the brakes suck and the engine gots something wrong with it... then glen asks for my house number so he can talk to shawn so i give it to him and he called shawn and asked shawn what he wanted to do and shawn said that he wanted our money back and that the car was shit and then Glen said to Him OH that is the Valve gaskets gone in the car, and he knew this when he sold it to me...
so ne ways he has the cops write me up a thing stating that i would not come on this property for a year.. but that is okay.. so my lesson today and to tell Bangor Car Care to fuck off... and shove it...


so Please who ever reads this Tell everyone that they Know Not to go there.. Cause they will fuck you over hard core.