BANK OF AMERICA BAC HOME LOANS SERVICING

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Category: Business & Finances

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New Jersey, United States

BANK OF AMERICA BAC HOME LOANS SERVICING Reviews

bammy September 10, 2010
A MIX UP ON MY PAYMENT
I HAD A 5 YR.MORTAGE WITH BOA. IT IS MY 5TH YR. SHOULD OD BEEN PAYED OFF JUNE 2010. WE HAD A SICKNESS AND ASKED FOR LOWER PAYMENTS FOR 2 MONTHS, THEY SAID THEY WOULD PUT THE PAYMENTS AT THE BACK OF THE LOAD, SO INSTEAD OF JUNE 2010 TO BE PAYED OFF IT WOULD BE IN NOV. THAT WAS OK WITH US. NOW THEY SEND ME A INTENTION TO FORECCLOSE. ANYWAY WHEN I MCALLED THEM GOT NOWHER TILL AA NICE LADY AT OUR LOCAL BANK CALLED TEM, AND GOT ME TO SPEAK TO A SURPERVISER. WELL I HAD A HARD TIME FINDING HER AND SHE DID CALL ME BACK. IN THE MEAN TIME THEY SAID I WAS LATE WITH A PAYMENT AND THE LOAN WAS SETTLED IN JUNE BUT I OWE THE REST OF THE MONEY THAT WAS PUT ON BACK OF LOAN. ANYWAY ANOTHER LADY SAID THAT IT WAS A MISSTAKE ON THERE PART, THAT I WAS NOT BEHIND AND HAVE TO LOOK INTO WHAT HAPPENED. BUT THEY ARE SENDING MY CHECK BACK. SO SORRY FOR THE MIX UP, BUT I STILL OWE MONEY TO THE, ALL WE WANT TO DO IS SEND THEM THE PAYMENT WE SEND BRFORE.BUT IT SEEMS NOONE KNOWS WHAT IS GOING ON AND WILL ET BACK TO ME, NOONE HAS YET. I NEVER GOT THE PAYMENT BACK THEY SAID THEY WERE SENDING, OR HOW MUCH I OWE THEM NOTHING. I KEPT TELLING THEM I WAS NEVER BEHIND IN HE 5 YRS OF THE LOAN. NOW DO I SENT THEM A PAYMENT OF WHAT I SENT BEFORE OR WHAT.
HELP
BARB SEWELL, NJ

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