In July we were contacted by Bank of America offering its Making Home Affordable Plan to lower our house payments and interest rate. We went through a ton of paperwork and were told not to make our August payment so we could qualify for the 3 month forbearance. The 3 months of payments were lowered about 80 dollars and we were told to sent them to a new york address. During this time I made numerous calls to ensure everything was alright. In mid November I called them and they said we were fine and we qualified for the program. We then received a new loan number and notification of the new BAC address to send the loan payment to.
Then suddenly we started receiving threatening letters telling us they were trying to collect a debt. I made more phone calls and everyone I talked to said do not worry everything is being updated you will not owe anything, everything is fine the payments simply have not been transfered over yet.
Then today we get a nasty call telling us we owe them 1500 dollars past due on the account they want it now!
I spent another hour on the phone with a Pakastani sounding person that said they were a supervisor telling me I wasn't smart, i should have known I would owe this money and my payment was more then what I was sending.
I told him I had never received any other notification telling me any other amount and I was not happy that we were being scammed like this. They literally did not care! They simply said we did not qualify for their program even though we had never missed any payments. They made us skip the August payment by their demand that we not pay it. Now it suddenly is overdue and we are being threatened with foreclosure. Every tax payer helped bail out this corrupt Bank that is scamming their customers and I want the world to know it is time they paid for it!