TO ALL:
BANK OF AMERICA FRAUD OF BENEFITS
I FILED FOR THE CARDHOLDER SECURITY PLAN WITH BANK OF AMERICA.
THIS SERVICE I HAVE PAID FOR THE LAST 6 YEARS.
NOW AFTER BEING LAID OFF IN APRIL 2010 I ACTIVATED THE BENEFIT WAS APPROVED FOR 15 MONTHS.
I HAVE BEEN NOT ONLY BEEN FAXING ONE OF THE BENEFIT MANAGERS OF THE BENEFIT DEPARTMENT DIRECTLY THE PAPERWORK REQUIRED EACH MONTH BUT HAVE ALSO SENT A MAILED COPY TO THE BENEFITS DEPARTMENT WITH A TRACKING NUMBER.
I PHONED TO FOLLOW UP ON THE STATUS OF MY BENEFITS AND THE REPRESENTATIVE INFORMED ME THE PAPERWORK HAD NOT BEEN RECEIVED...SO I FAXED AND CALL TO COMFIRM RECEIPT OF THE PAPERWORK.
NOW I RECEIVE IN THE MAIL A NOTICE THE MAXIMUM NUMBER OF PAYMENT CANCELLATIONS HAS BEEN REACHED...WHAT???? REALLY AND AT THE END OF THIS NOTICE THANK YOU FOR BEING A VALUED CUSTOMER...
I HAD CHANGED MY MORGAGE TO ANOTHER BANK AND WILL NEVER ENGAGE IN ANY FINICIAL ACTIVITY WITH BANK OF AMERICA. PERSONAL OR BUSINESS ACCOUNTS. WHEN I RETURN TO THE CORP WORLD I WILL NEVER RECOMMEND BANK OF AMERICA OR USE THE FOR ANY CORPORATE BUSINESS.