Bank of America Mortgage

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Category: Business & Finances

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Wisconsin, United States

Bank of America Mortgage Reviews

Greg June 11, 2011
Problems with mortgage account
I have my mortgage at Bank Of America. I made two payments in April. One payment was for April's payment, the other was for May. Bank of America applied my May payment to principle. I log in June 1st to make my payment, I could not make my payment because they are asking for a minimum of two payments. They are also showing me 30+ days late. I've been calling Bank Of America to correct this for the past two weeks, they keep telling me it will be corrected in 2 to 3 business days. Its been 3 weeks. Meanwhile, I am being reported as 30+ days late on my credit report. On the 15th of this month they are going to add another late fee. Its bad enough that I have been unemployed for over a year and I am doing what I can to keep current on my mortgage. AND.. I have a potential employer doing a background and credit check on me. I CAN'T have my mortgage showing late right now under any circumstance. I can't believe they jerk people around like this.
pmonrealpolk March 30, 2011
Not Posting Payments
I may be getting forclosed on by Bank of America because Bank of America Mortgage is not posting payments or they are posting payments ten to twenty days after they get them. I made a repayment plan with Bank of America in Januaty 2011. I was to pay $900.00 by 1-25-11, and I was to pay $1040.00 by the 25th for February through July 2011. I made an allotment. In the end of February, I called because by payment from 2-18-2011 was not posted. I was told that they were behind on posting and not to worry. On March 7th, Bank of America posted my 3-4-2011 payment. Where was my Feb 18 2011 payment? I called. I have this paymejnt set in an allotment. A treasury check is sent to this company. It will be 60 days before I can get a copy of the cleared check. Although they got my March4 2011 payment, they did not post my March 18 2011 payment.

I think this is a conspiracy and common practice of this company. On March 26, 2011 I had stopped the allotment and set up for my April 15 2011 payment. They charged me $20.00 fee to be taken on 4-15-2011. They took it on Monday 3-28-2011. So they have to hold my $1040.00 and run it on 4-15-2011.

This company does not care. I now have to look for a Mortgage attorney to help me with this mess. All because Bank of America is paying with payments. If anyone is having this same problem, let me know at [email protected]
pfraker February 4, 2011
Still waiting on a refi...
I started the refinancing process with Bank of America the first of October to consolidate a first and second mortgage... it is now February and still no closing date. The appraisal was done at the end of October, and this should be a straightforward loan with no hiccups since my husband and I both have excellent credit scores and have been diligent in sending all the paperwork they have requested in a timely manner. In November we were assigned a new loan officer and every time I talk to her she tells me we have to resubmit a certain portion of the paper work (such as pay stubs, bank account info) because the original paperwork is now out of date. She always apologizes and says she must have not recieved all our original paper work we sent originally (my fault? I don't think so...) and says they have a large backload of loans they are working on, but she never calls me to tell me what she needs to move things forward- I always have to call her. To make matters worse I have to make a LONG DISTANCE PHONE CALL to reach her. I traced the phone number via reverse look-up on White Pages and it is a landline in Dallas TX. Does this mean she is working from her home? If so, WHO has access to my personal information? And how much more paperwork will have to be re-sent until something happens?
MHAST January 28, 2010
Loan Acellerator
My loan was transferred to Bank of America when it acquired Countrywide. I signed up for a payment plan whereas I am paying each week of the year and along with the posting on a weekly basis I would gain a total of about 9 years. When I reviewed my statement on line I saw that even tough I am still paying weekly the posting is now done monthly. Not once was I ever told by letter of this change due to the fact that BOA system does not post weekly but monthly, so of course it took me 34 minutes on the phone to make them tell me that, and that nothing they can help me with. I feel ripped off especially since I was not given the choice to change to another lender and the fact that no letter went out spelling out this change. I am wondering if this is ground for a class action lawsuit as I am sure many americans are in the same situation. The money sits in a non bearing money account and they want me to believe that they are not using my and others schmokes like me accross the country and play with it for a month before it is posted! I would love to hear feedback if this web site offers it

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