Bank of America

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1 stars
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Category: Business & Finances

Contact Information
Austin, Texas, United States

Bank of America Reviews

Doris April 8, 2010
Jacks up rates
Bank of America just jacked up their rates in the middle of a billing cycle. When they did so they also made the interest increase retroactive to past purchase we were still paying off. Not sure this is even legal. Since when purchased made they made with an agreed upon interest rate and now they have almost doubled that. Plus to be honest, their in bank customer service is the worst. Not the fault of the tellers, there just aren't ever enough employees around to do the job. 20 minutes in line to get a bank draft is ridiculous.
Tristen April 8, 2010
Worst company ever
I have a Bank of America bank account and credit card. The only reason I still have the bank account is I have an overdraft I haven't paid off yet. I barely use the account. I pay $25 monthly for the checking account even though the only use I have for it is to deposit money so I can pay my Bank of America Visa. They don't have a lower cost checking plan. They charge me 23% interest for my $9000 balance because I was one day late two times paying the visa. When I get my finances back in order I will never, ever do business with a company like Bank of America that pays fees before the customer.
Sirialle April 7, 2010
No one else should ever set up an account with Bank of America
No one else should ever set up an account with Bank of America . They should have been one of the businesses that folded. Instead they used the government money to turn around and rip everyone off as often as possible. They labeled us as a high risk and increased our interest rate from9% to 37%. And then said we could take out a consolidation loan, through them mind you, to fix it. Any one and everyone should pull bank of America accounts immediately before they get you!!!
melishajones April 7, 2010
THey are full of it
I had an account in Bank of America I dont owe them money and they wont let me get my sons SSI check out. I have fought and fought them, now I have been evicted and have no power. My sons disabled and we are in the truck, no a/c in the driveway. Risk dept tells lies about a supervisor and all. BANK OF AMERICA NEEDS TO BE SHUT DOWN...
antowaine.wilburn April 7, 2010
Fraud
Bank of America frauded my copies of my account statements that they sent to my home that I listed. They even tried to fraud me thru my Alaska Airlines Platinum Plus credit card. 4888940011014970. Exp. 09/09 Mileage Plan number 15183932. I dont know how to explain this because this shit is so crazy that i want to kill myself. my interest rate is 49% I havent used this card since 2007. So last week I logged on to the Alaska Airlines/Horizen Air site plugged in my mileage plan number and boom my name showed up (weired) and I have 33, 000 frequent flyer miles someone or bank employee took 12 trips tied to this card from 2008 to the last trip on 9/30/2009. What am I to do... Just take it up the rear and die...
shelleigh goodwin April 6, 2010
LOAN MODIFICATION SCAM
I WAS READING THE OTHER PERSONS COMPLAINT AND THE PEOPLE AT BANK OF AMERICA ARE THE DUMBEST PEOPLE I HAVE EVER DEALT WITH.THEY SHOULD HAVE NEVER GOTTEN A CENT IN THE BAILOUT MONEY.I HAVE NOT HEARD OF THEM HELPING ANYONE.I DEALT WITH COUNTRYWIDE AND THEY WERE GREAT THEY GAVE ME A MODIFICATION WITHIN A MONTH.THEN BANK OF AMERICA TOOK OVER AND THEY CANCELLED IT 2 WEEKS BEFORE IT WAS FINALIZED.I HAVE BEEN DOING THIS MODIFICATION PROCESS SINCE DEC. 2008.OVER A YEAR ME AND MY TWO LITTLE BOYS HAVE BEEN IN FEAR OF LOSING OUR HOUSE.I HAVE APPLIED AND REAPPLIED 4 TIMES IT GOES SO LONG THAT MONTHS LATER THEY CANCEL YOU WITHOUT ANY KNOWLEDGE.I LOST 700 DOLLARS A MONTH IN CHILD SUPPORT BUT I STILL HAVE THE CHILDREN FULL TIME AND I JUST NEED SOME HELP TO LOWER MY 1000 DOLLAR A MONTH PAYMENT BUT THEY WILL NOT BUDGE THEY JUST PUT ME ON HOLD AND CANCEL ME SO I HAVE TO PAY TO RESUBMIT ALL THE PAPERWORK.LAST TIME I CALLED THEY HAD NO PROGRAMS FOR ME SO I SAID FINE I WILL HAVE TO FORECLOSE WELL THAT IS WHAT IS HAPPENING MY HOUSE WILL BE AT AUCTION JUNE 11 2010.MY HOUSE IS 800 SQ FEET AND 1 1/2 BEDROOM.I WAS AN IDIOT AND PAID 108, 000 STILL OWE 106, 000.THEY WILL BE LUCKY TO GET 50, 000 IT NEEDS LOTS OF WORK.BUT YOU KNOW WHAT IT IS THEIR STUPID BEHAVIOR THAT PUT THEM IN THIS LOSS.THEY COULD OF HAD THE FULL AMOUNT IF THEY WOULD OF WORKED WITH ME.SO LETS GIVE BANK OF AMERICA A HAND FOR THEIR LOSES THEY ARE TAKING AND THE FAMILIES THEY ARE STRESSING BECAUSE THEY CANNOT HELP PEOPLE THEY NEED TO KEEP IT FOR THEMSELVES I GUESS.ALL OF MY FRIENDS AND FAMILY ARE TAKING THEIR ACCOUNTS OUT ALL OVER TOO FOR THEIR STUPID BUSINESS MISTAKES THEY HAVE MADE ON ME AND MY TWO LITTLE CHILDREN...GUESS THEY DON'T NEED MONEY LIKE YOU AND I THEY HAVE THE GOVERNMENT TO SCAM.PLEASE DO NOT DO BUSINESS WITH THEM.THEY MIGHT DO IT TO YOU AS WELL.ALL THEIR REPS DO NOT KNOW A THING OR YOU CANNOT UNDERSTAND THEM.BAD CUSTOMER SERVICE.
Glore April 6, 2010
I am very disappointed with Bank of America
I am very disappointed with Bank of America. I have maintained a steady account balance over the past 15 years with this bank. Out of the blue I am hit with a service charge even though I have been maintaining the minimum balance that I was given. Turns out they recently changed the minimum balance requirements. When I signed up it was to maintain $300 to waive the monthly fee. Now its up to $750! I am now looking into REAL free checking as this Bank does not offer it. Thanks a lot Bank of America.
BruceRB9 April 6, 2010
Short Sale Issues
I've been trying to complete a short sale now for over 9 months with Bank of America. My first purchase contract came on Sept 2, 2009 and after waiting 6 months to decide BofA decided that they wanted me to pay and additional 10% over what the buyer was willing to pay. Because I've spent the last 5 years paying the mortgage in spite of being out of work twice I simply don't have any money left. They killed the sale so we relisted the house to include that premium and we now have another contract for that amount and again they are saying they won't approve the sale unless we pony up about 8% this time. I still don't have that money so it looks like they're going to again kill the sale. I can't list the house for this new amount because it simply won't appraise for that amount.

Has anyone else had this problem?
Jonnirico April 5, 2010
account closure fee
I opened a checking account with Bank of America at the LaSalle & Adams branch in Chicago . They gave me an account number, temp checks, and an ATM card. The woman told me to make sure to fund it with at least $100 on that same day to complete the process. Two days later, I find out that my balance is -$40. It seems that they decided to "close my account" due to information from Check Systems. They put a freeze on the $100 that I deposited, and then charged me $40 to close my account!<br />
<br />
I told them that this was a non-disclosed fee, and they said that it was a "research fee", and that research fees were disclosed. But it's not a research fee. It's an application fee that seems to only be charged to those who are not accepted as customers. Had I known that any part of my deposit could be taken as a fee for applying for a checking account, I never would have opened it.<br />
<br />
The racket is to make it appear that you have an account, when in fact you don't (if they are still screening you). That way, they can say that they are closing it instead of denying your account application.<br />
<br />
Has anyone else been charged these "research fees" or "closure fees"?
Rodder April 5, 2010
Mortgage Modification stonewall
I am one of those 400, 000 CountryWide home loans that were made after 2006 and before 2009 that the our Federal government gave 8.4 Billion dollars to Bank of American, when they absorbed CountryWide, to help correct the injustices done by Countrywide to us. What the heck if B of A doing with that money? They are not using it for the Obama programs that fund mortgage modifications because that comes out of a totally separate fund from the government. I do not qualify for any current federal plan because my loan exceeds the $729, 000 maximum allowed for the programs. I am a senior citizen, and was retired at the time of the loan, have a payment option, ARM, negative amortization loan, the worst toxic loan out there. I took the loan out with CountryWide in 2007. They did everything possible to convince me to take the loan including overstating my income by 100%, taking out a piggyback HEL to help finance the original loan and failing to tell me that the stated payments on the "good faith estimate" would result in negative amortization. I know that I am responsible for my actions but they were deceptive in the application. A hefty prepayment penalty kept me from cancelling the loan when I realized what was going on. I am now up-side-down in my mortgage by over 50%, have never been late or missed a payment and have excellent credit. Hardtimes have hit me and if nothing is done within the next year I will most probably lose the home as the only way I am making payments now if from my savings, which are not that much.
How can I find out what they are doing with the 8.4 Billion (3.5 earmarked for CA) that was given to them to help out people like me?? Do I have a case for legal action?? HELP

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