Bank of America

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1 stars
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Category: Business & Finances

Contact Information
Austin, Texas, United States

Bank of America Reviews

tadeo poderes June 10, 2011
fraud
So it turns out Bank of America charges 45USD for a Intl. transfer. This I knew.

Then BofA secretly charges BCR (Banco Costa Rica) a "Transfer Initiated Fee", (25USD) in this case, and BCR has the option of paying that themselves or deducting it from my transfer. It was deducted from my transfer.

Bof A is clearly in the wrong here, because the client (me) is only aware of this fraud, after the funds have been stolen.
dyan simon June 9, 2011
customer service
Bank of America is brutal in their hold policy on deposited checks, they also do not honor their policy either, A hold from a business check according to their propaganda is 2 to 5 days, in reality it is 7 to 15 days, then any transactions are processed as if you never had a deposit. Anything to get an overdraft fee. Another issue in checking all major banks are now providing a payday advance for customers that have direct deposit, not b of a, so therefore they loose another customer once again
Kytti June 9, 2011
home sale
After 6 months of being in a short sale of my condo, Bank of America accepted the cash offer, signed all approval letters and everything was proceeding as normal. All monies were in escrow and the new buyers were ready to move in. Four days before we were to close, Bank of America sent an email (which I have) stating they now wanted $10, 000.00 more for the property because the "investor" felt the buyers had more money and that they could put into the deal. To make a very long story short, (after a very frantic day of talking to legal counsel), B of A decided to settle on $800.00 more for the deal and as everyone wanted to close this nightmare escrow out, we all agreed to do so. It is HIGHLY ILLEGAL TO GET ONE PENNY MORE AFTER ALL DOCUMENTS HAVE BEEN SIGNED AND APPROVED!!! Bank of America should be put on trial for EXTORTION!!! They make me sick and I know many others who have had problems with them. Who are these invisible "investors"????? Who do I contact other than my congresswoman (which I already have)?

Please help!!!
Kytti in Palm Desert, Ca.
Phinix June 8, 2011
Predatory overdraft
I've sent the following to my representative and senator. I've also contacted BofA and been rudely dismissed. I've even emailed Ken Lewis (ken.d.lewis@bank of America.com) trying to at least engage him in conversation. Would love your help in bringing discourse around this matter to a public forum….see the note below….and thank you…. I'm writing you because you represent my voice and that of my fellow Americans in government when we feel we are being wronged. At this time, Americans are struggling mightily to make ends meet. Your efforts to fix predatory lending practices (especially in sub prime lending) have been noticed and appreciated. To that end, I feel that another predatory practice by Bank of America needs to be discussed in a public forum and addressed soon thereafter. B of A currently charges fees of $35 per charge when one tries to charge more than one has in his or her bank account. At face value, it may seem that this is a fair practice. I can understand the practice if someone is passing bad checks and a fee has to be assessed. But with today's debit technology, an automatic decline should be easy and free to the public. When one digs deeper, one realizes that this is a practice purely designed to unfairly gouge the American public through deceit and obfuscation. So, here's the policy…A $35 fee for each time a charge over your funds is ATTEMPTED. As an example, recently I unknowingly was making charges on my debit card when I didn't have the money to cover it. The charges were numerous but only totaled $23. That's $23. One charge was for $.27 cents…for which I was charged $35. B of A charged me over $400.00 in overdraft fees for that $23 overage. I called Bank of America to try to find some relief for these charges and was told no. Seems counter to the "flexibility" and understanding for families that the new administration is trying to get in return for billions in bailout dollars. Look a little deeper and the practice is even more disturbing: 1. You can't actually just get an option for a decline on your charge without the $35 fee. So, even if you don't have overdraft coverage, you will still be charged $35. Since technology has allowed banks to simply decline a charge, I don't understand how BofA can justify charging a $35 fee for each charge versus just declining it for FREE. 2. BofA says the only way to protect against this is to link a BofA credit card or a savings account to your overdraft checking. So, an over-limit charge is charged to your BofA card or deducted from you savings account. In both cases, BofA makes money….either through interest on your credit card or from service fees on the savings account that you are required to have. And, by the way, the overdraft service also has another fee associated with it. 3. As if that weren't enough, BofA recently increased the allowable number of charges per day from 5 to 8. That a $105.00 per day increase, per cardholder. The bottom line is that I don't want my money back from BofA (though they should have at least treated me better considering I hold six accounts with them). I, like the many Americans flooding blogs with similar stories, want justice. I would like this issue explored fully and for Bank of America to be called to answer for this unfair practice. The fact that American taxpayers in the US now own a $50B TARP stake in BofA (which only has a market cap of $40B, by the way), only makes our voices that much more relevant in this matter. Lastly, I will say that I firmly support Obama's call for Americans to be more responsible with their money. I was less than responsible for letting my account go overdrawn by $23. Thankfully, my wife and I make decent money and can cover this amount. Just think how American's with lesser incomes would struggle with this. Then realize that this a core profit center for BofA.
zerosix June 8, 2011
Foreclosure
Bank of America Gets Pad Locked After Homeowner Forecloses On It

http://www.digtriad.com/news/watercooler/article/178031/176/Florida-Homeowner-Forecloses-On-Bank-Of-America

Wish there were more attorneys like Mr. Allen.
Joan Dorn June 7, 2011
wrong billing
Bank of America sent an E-Bill in an account ending 9825 for
$91.25. I don't have that account, nor do I have any charges
totaling that amount.
chemist5477 June 4, 2011
run-around/deceit regarding a CD
My father, who is 85, had a CD at Bank of America in Franklin Township, NJ. The maturity date was Tuesday - May 31, 2011 and the total amount in it was $10, 200. He went there on that date to close it out. A female representative told him that the money was not available just yet. She told him to come back on Thursday - June 2nd, which he did. Once there he was told by a male representative not only that the money was still not available, but that the total amount in the CD was $1, 000. He was told to come back the next day - Friday, June 3rd. He did return on Friday, saw the female representative again and was finally able to close it out. He will never deal with BoA again.
Eseabo123 June 4, 2011
Predatory overdraft
I've sent the following to my representative and senator. I've also contacted BofA and been rudely dismissed. I've even emailed Ken Lewis (ken.d.lewis@bank of America.com) trying to at least engage him in conversation. Would love your help in bringing discourse around this matter to a public forum….see the note below….and thank you…. I'm writing you because you represent my voice and that of my fellow Americans in government when we feel we are being wronged. At this time, Americans are struggling mightily to make ends meet. Your efforts to fix predatory lending practices (especially in sub prime lending) have been noticed and appreciated. To that end, I feel that another predatory practice by Bank of America needs to be discussed in a public forum and addressed soon thereafter. B of A currently charges fees of $35 per charge when one tries to charge more than one has in his or her bank account. At face value, it may seem that this is a fair practice. I can understand the practice if someone is passing bad checks and a fee has to be assessed. But with today's debit technology, an automatic decline should be easy and free to the public. When one digs deeper, one realizes that this is a practice purely designed to unfairly gouge the American public through deceit and obfuscation. So, here's the policy…A $35 fee for each time a charge over your funds is ATTEMPTED. As an example, recently I unknowingly was making charges on my debit card when I didn't have the money to cover it. The charges were numerous but only totaled $23. That's $23. One charge was for $.27 cents…for which I was charged $35. B of A charged me over $400.00 in overdraft fees for that $23 overage. I called Bank of America to try to find some relief for these charges and was told no. Seems counter to the "flexibility" and understanding for families that the new administration is trying to get in return for billions in bailout dollars. Look a little deeper and the practice is even more disturbing: 1. You can't actually just get an option for a decline on your charge without the $35 fee. So, even if you don't have overdraft coverage, you will still be charged $35. Since technology has allowed banks to simply decline a charge, I don't understand how BofA can justify charging a $35 fee for each charge versus just declining it for FREE. 2. BofA says the only way to protect against this is to link a BofA credit card or a savings account to your overdraft checking. So, an over-limit charge is charged to your BofA card or deducted from you savings account. In both cases, BofA makes money….either through interest on your credit card or from service fees on the savings account that you are required to have. And, by the way, the overdraft service also has another fee associated with it. 3. As if that weren't enough, BofA recently increased the allowable number of charges per day from 5 to 8. That a $105.00 per day increase, per cardholder. The bottom line is that I don't want my money back from BofA (though they should have at least treated me better considering I hold six accounts with them). I, like the many Americans flooding blogs with similar stories, want justice. I would like this issue explored fully and for Bank of America to be called to answer for this unfair practice. The fact that American taxpayers in the US now own a $50B TARP stake in BofA (which only has a market cap of $40B, by the way), only makes our voices that much more relevant in this matter. Lastly, I will say that I firmly support Obama's call for Americans to be more responsible with their money. I was less than responsible for letting my account go overdrawn by $23. Thankfully, my wife and I make decent money and can cover this amount. Just think how American's with lesser incomes would struggle with this. Then realize that this a core profit center for BofA.
ckling June 4, 2011
Loan Modification
I am so frustrated with Bank of America. I am not a good record keeper nor do I write the names down of the people I talk to. I am kicking myself on a daily basis because of this. In the summmer of 2009 I got behind by one payment on my mortgage. I got scared because $750.00 isn't easy to make up so I called Bank of America to find out what I should do. The man I talked to told me that my best bet would be to go into a forebearance. I didn't know what that was, and he told my I would have a reduced payment of 404.11 a month for 6 months and that someone would call me from the company to go over my options. I specifically asked him if this would come back to bite me in the butt in the end, and he said absolutely not. Needless to say at the end of that period no one called so I contiued to make those payments. About a month after that I got a foreclosure letter with a notation that I owed over $2000 and I have not been able to recover from that ever since. I would love to file a class action lawsuit against them, but I don't know how.
Eseabo June 2, 2011
OverDraft Charges
I've sent the following to my representative and senator. I've also contacted BofA and been rudely dismissed. I've even emailed Ken Lewis (ken.d.lewis@bank of America.com) trying to at least engage him in conversation. Would love your help in bringing discourse around this matter to a public forum….see the note below….and thank you…. I'm writing you because you represent my voice and that of my fellow Americans in government when we feel we are being wronged. At this time, Americans are struggling mightily to make ends meet. Your efforts to fix predatory lending practices (especially in sub prime lending) have been noticed and appreciated. To that end, I feel that another predatory practice by Bank of America needs to be discussed in a public forum and addressed soon thereafter. B of A currently charges fees of $35 per charge when one tries to charge more than one has in his or her bank account. At face value, it may seem that this is a fair practice. I can understand the practice if someone is passing bad checks and a fee has to be assessed. But with today's debit technology, an automatic decline should be easy and free to the public. When one digs deeper, one realizes that this is a practice purely designed to unfairly gouge the American public through deceit and obfuscation. So, here's the policy…A $35 fee for each time a charge over your funds is ATTEMPTED. As an example, recently I unknowingly was making charges on my debit card when I didn't have the money to cover it. The charges were numerous but only totaled $23. That's $23. One charge was for $.27 cents…for which I was charged $35. B of A charged me over $400.00 in overdraft fees for that $23 overage. I called Bank of America to try to find some relief for these charges and was told no. Seems counter to the "flexibility" and understanding for families that the new administration is trying to get in return for billions in bailout dollars. Look a little deeper and the practice is even more disturbing: 1. You can't actually just get an option for a decline on your charge without the $35 fee. So, even if you don't have overdraft coverage, you will still be charged $35. Since technology has allowed banks to simply decline a charge, I don't understand how BofA can justify charging a $35 fee for each charge versus just declining it for FREE. 2. BofA says the only way to protect against this is to link a BofA credit card or a savings account to your overdraft checking. So, an over-limit charge is charged to your BofA card or deducted from you savings account. In both cases, BofA makes money….either through interest on your credit card or from service fees on the savings account that you are required to have. And, by the way, the overdraft service also has another fee associated with it. 3. As if that weren't enough, BofA recently increased the allowable number of charges per day from 5 to 8. That a $105.00 per day increase, per cardholder. The bottom line is that I don't want my money back from BofA (though they should have at least treated me better considering I hold six accounts with them). I, like the many Americans flooding blogs with similar stories, want justice. I would like this issue explored fully and for Bank of America to be called to answer for this unfair practice. The fact that American taxpayers in the US now own a $50B TARP stake in BofA (which only has a market cap of $40B, by the way), only makes our voices that much more relevant in this matter. Lastly, I will say that I firmly support Obama's call for Americans to be more responsible with their money. I was less than responsible for letting my account go overdrawn by $23. Thankfully, my wife and I make decent money and can cover this amount. Just think how American's with lesser incomes would struggle with this. Then realize that this a core profit center for BofA.

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