My Mom is an 80 year old hearing impared woman that was always getting calls from Bank of america . As i stated earlier she is 80 and is hearing impared . They kept calling and trying to get her to enroll in this Credit Protection Plus program which she never signed up for . We contacted them and then they provided us with the phone conversation between my Mom and Bank of America two times during the conversation she stated I would like it if you speak with my Daughter yet the Bank of America rep kept on pushing her and asking her over and over again then stated she could read the info being sent in the mail . She did not sign up for this program and miss understood this man on the phone since he stated he was going to send out info in the mail . She had no idea that she signed up for this and has now been charged over $2, 000 dollars from this company. I wish you could hear how persistant this Bank of America Rep was it was an embarissment and who would do this to a woman they know is 80 years of age . What a disgrace ! I have already send the letter off to the Elder affairs office in MA. i hope this does not happen to any other older person please beware.