I have received many threatening voice mails from Stuart Allen & Associates concerning a supposed debt I owe following my departure from Bankers Life and Casualty Company, in Jacksonville FL.

At one point in the past year I attempted to set up a payment plan for this debt for which I have never received proof that I owe...just to get them to stop harassing me, but I was told by the representative at Stuart Allen that she would accept nothing less than payment in full. When I tried to explain that I did not have over $2k in my account to just write a check she instructed me to contact my friends and family to ask them for the money.

By the end of the call she even added a personal note concerning my voice mail message. Being prior service Army, I still have friends fighting in Iraq. At the time a good friend of mine was attempting to reach me from that location so I added a message to him on my voice mail greeting in the event I missed his calls. The Stuart Allen representative began to tell me how she had difficulty reaching me and it appeared that I was screening my calls. She then proceeded to advise me not to screen my calls as it would be a shame to miss a call from my friend while he was fighting in the war. This is just one of the many personally insulting and harassing calls and voice mails that I've received since leaving Bankers Life at the end of 2007.

If anyone has any advice on how to move forward with this situation in a legal ethically sound manner please advice.

Rachael Snodgrass
[email protected]