I contacted Bank of America on 2/27/09 and asked for a stop payment on a automatic debit that comes out of my account each month. The teller informed me that I had submitted my request in a timely manner and should not have any other problems. On 3/1/09 not only was the stop payment ignored but I have incurred over $900 in bank fees because the bank failed to stop the payment. On 3/2/09 I went to the bank and met with a teller who smiled and informed me that automatic debits are not guaranteed and that my account had not been deducted for the $25 stop payment fee. I informed her that I guess it would not be if the bank can escalate fees up to $900.