My account has been charged $9.95 for some JCPennys Rewards.
I don't even shop at JCPennys, so I have requested that the fund be returned to my account. I called again March 30, 2010 when I notice that $9.95 has been deducted from that my account since February 2010. This is unexceptable. I don't shop at JCPennys at all. From the first time that I call about the $9.95 being deducted a second and a third deduction was erroneously deducted. I want the funds refunded back to my account ASAP.
I DON'T KNOW WHAT KIND OF SERVICE YOU ALL ARE PROVIDING, BUT THIS IS NOT THE WAY TO DO BUSINESS.
BARBARA VENEY
6304 RICHMOND HIGHWAY
ALEXANDRIA, VIRGINIA
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