Our expensive Barcalounger chair mechanisim fell apart after three years of gentle, adult use. Because the store where we bought it has gone out of business, I have experienced a futile search on the web trying to find someone within 100 from here to repair our recliner. The Barcalounger website is completely useless as has been the internet in obtaining any dealer or repair service. within 100 miles. We just need Barcalounger to put the two bolts back inside the hinges where they fell out. Repairs will require taking leather upholstry apart and this is beyond what a lay person should attempt at home.

I'm not giving up. Barcalounger can run but I'll track them down eventually. Their miserable website does not contain any contact information, email address, physical address or any other information that would enable me to contact them in an attempt to obtain the needed repair.

Barcalounger says they are the best build recliner, but under regular use the metal frame broke in two. This same frame is used in lazyboy recliners and they are having the same problem. Barcalounger will not fix the chair after it is a year old, they know of the problem, as there is a number of complaints with the BBB.