Barclay Credit Card

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Category: Business & Finances

Contact Information
India

Barclay Credit Card Reviews

D. McMillen August 17, 2009
Lies
I was told that if I signed up for a credit card I would be given one free flight upon activation.

This NEVER happened. Do not sign up for this card. We have had nothing but problems with it. They did not honor their offers and they do not post payments on time if you pay electronically.
October 10, 2008
ineffective card and bad usage
The rules engine for card usage prohibits people from using this card. So many times, I've had this card declined because of some "security" reason. This even occurs in the same zipcode as my billing address. When I called to see what solution can be provided, they said there is nothing they can do short of me calling each time go out of my area ahead of time. Thatsince this happens even in my own billing zipcode, what do I do? The answer was "sorry for the inconvenience". After 40 minutes on the phone with them with 30 minutes of it being on hold while their figure out how to pull their head of their their !@#$%!!

Then the account gets closed on me so when I tried using it later in the afternoon, it was declined yet again. Once again, back on the phone with them and they reinstated the card and I have to wait 24 hours before I can use it again. The response this time was "sorry ma'am, this is procedure. there is nothing we can do but wait 24 hours". NOTHING!!! Even when it was a mistake on their part.

ONCE AGAIN, I GET INCONVENIENCED!!! Oh, but if I want to complain, I can fax a letter to their fax number.
August 6, 2008
Worst service
They just send the card and never the statement and increase the money every month... no one in Barclay to listen... I have written so many mails... but no response till date... when I called the gurgaon no 124-4398400 no one care to pick the calls...

Anybody here listen the problem... guys beware of Barclay cards...
June 12, 2008
Terrible customer care
Barclay credit card customer care always busy.
May 9, 2008
No Update on Application
Surinder Sharma Mbl :- 9818550436

Dear Sir/Madam

Sub: This is complaint against your Franchaise Rimmsion Commercial Services, Nehru Place Delhi

On 26 Apr 08, I have applied for a Barclay Times card in delhi through Mr. Harish/Vinod(9250762694/9211522904, When collecting the documents the executive promised me that card will reach in a couple or three weeks. Next day itself I got a verification call from one of their executives regarding my billing cycle, billing address & add-on cards. I did provide all the details to them,

After few days I have called to Mr.Harish about the status of my application. He says don’t worry sir your application is approved and your approved sms with me and ref no is 01520-11974.

After that I have checkd with the call center at 25 times with my complet details, but they have no record and no updates on application, . they says again and again kindly check after few days or check with where from you applied for these card. I am very disappointed. Then again I had called to Mr Harish, but again he says kindly check after 21 days …it will take 21 days. He was change own wording. They making me fool I cant understand, whats going on..

I dont know Barclay Card provide these bad service to our clients. Kindly suggest me about my application status


I have already forwarded these complaint to [email protected] and [email protected], , but till 10 May no response recived.





Thanks With Regards


(Surinder Sharma)

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