my son order a trial offer fron them he expected it would only cost 29.95 like advertised on tv but soon we found out different when he gave it to me I called and cancelled it and the man I spoke with said to use it to the date of dec 8th even though I wanted to send it back that day which I should have and wanted to but the man would not give me there address and my son threw away the box it came in. I ask there sells rep again for the address but he said again it would be emailed to me not to worry just use the makeup to dec 8th. then on dec 9th I went online to balance my check book and found that on dec 8th at 10:00 p.m they charge my account $130.41 not even knowing if I had mailed it back or not I called them on the 9th to try and work something out with them because they never emailed me there address but they refuse and wounld not even let me talk to a supervisor. I then went on the internet and did find a po box address for them and had my son mail there makeup to that address on dec 10th but they still won't give me back the $130.41 they stolen from me I am disable and on S SD and only get 784.00 monthly so I guess I won't eat for this month thanks to them I did file a complaint with the better buisness bureau about them and I do not plan on stopping there I will continue until they refund my $130.41 after all I have nothing but time to do so and you can bet that is what I am going to do!!!