Barloworld Motor Retail

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Category: Automotive

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United States

Barloworld Motor Retail Reviews

Likkam February 9, 2011
Almost a year later and still not response
It will be a year in a couple of months since I lodged a complaint with the dealership in question and I have yet to receive any assisstance or response with regards to my query. Nice one Barloworld, I sure hope it does not take you this long to respond to an emergency because *** help us all who drive your make of cars. We might die waiting.

62yr old mother bought car cash from Barlowworld. She was charged 2500 registration and licencing. Company did not do registration and licencing, we did the job they were meant to do. Drove around etc. Company reinbursed so far 300 and refuses to give breakdown of what 2500 includes. Called the head office and spoke to inefficient lady by the name of Michelle. Very unhelpful and for over a week now I have been trying to get them to help me deal with the incident and still nothing. I have found the service at General Motors very unhelpful and while it might not seem like a lot of money, the principle and considering how many years my mother has worked to earn the money. Its her pension money...
Hozze January 14, 2011
Damaged goods not repairable under warranty
I drive a VW Classic 2005. We drove down to Durban on the 8th of February 2010 and the left lower control arw bush broke. On taking it in for repair, I told the garage to replace both while they were about it. On investigation I discussed that VW had changed the part number for the bush from 6QO407183A to 1KO407183E. Obviously they had problems with the old part and did some redesigning? VW refuses to pay as they say the vehicle is out of warranty. My vehicle has +- 76000km on the clock but is older than three (3) years. The fact thaat there is a new part replacing the old one is in my opinion an admission that the old part iswas inferior. I have owned over 15 vehicles in my life and have NEVER had a lower control arm bush break on any of the vehicles. And if it were discovered that the part was defective, why was it not scheduled to be checked on the services?
Mikanze October 12, 2010
If you value your time and money do not visit or buy a Ford
This Branch is frustrating, i dont often cause a scene with regards to bad service but this dealership is horrible.

For the past 2 years i have had issues with my brand new Ford Fiesta, some of these problems still persist. Each time i take my car in for a service there is something else that they have either broken or messed up.

If you value your time and money do not visit or buy a Ford.

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