Barnes and Noble /Nook

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Category: Entertainment

Contact Information
Massachusetts, United States

Barnes and Noble /Nook Reviews

eas2000 July 21, 2011
Defective screen
The lower part of the screen on my Nook stopped working replaced with vertical and horizontal stripes.

Neither reboots (including removing the battery) nor updating the software to the latest version made any difference.

After a brief search on the nook related internet forums I have learned that this is a well-known problem with Nook’s e-ink screens and I better bring it to the nearest Barns and Noble store for technical evaluation and possible replacement.

Nearest BarnesAndNoble, though, informed me that my warranty have expired 2 month ago and, thus, there is nothing they can do for me, except to sell me a new Nook. (Yeah, right. Another $200 gadget that lasts for about a year)

I just started thinking of buying a new Nook touch, attracted by the color and newer Android platform, but I am glad that this have happened before I wasted another $250 of my money on a Barns and Noble product and will now replace my defective Nook with a Kindle.

Needless to say that all of my books and music purchases will now go to Amazon.com as well.
Buffy Hake August 18, 2010
doesn't work as advertised
I purchased an E Reader Nook from Barnes and Noble two months ago to download E Books from our public library. The problem started out that the Nook was deleting the books four days after downloading them instead of thge 14 day lending period I was supposed to have. After spending time on the phone with their customer service and doing what he recommended my nook is no longer being recognized by Adobe Digital Editions. Because of this I can no longer download any books. They claim it is an Adobe problem and they cannot help me nor will they replace the device. I have literally spent about 50-60 hours (over the last month)trying to get this thing working. Adobe is trying to resolve it in their snails pace way but so far nothing has worked.

So basically I spent over $300 on a device that may never work and is right now cluttering my desk.

I have spent over $900 at Barnes and Noble in the last twelve months and they will never see another penny from me again.

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