I ordered a sample of acai berry. I agreed to pay shipping and handling. I received another bottle and called and cancelled my acoount. I received another package and marked return to sender. When calling customer service they insist they do not accept product marked return to sender. When I asked what would happenif they do not accept it he did not know. I asked for a supervisor who was also useless. I have been charged $87.13 twice and can not get credit. Theresa Beun [email protected]

Same as everyone else. What ascam. Ordered a trial ACAI BERRY annd paid shipping of $4.95 about a month ago. Today they hit my card for $87.13. I called, held for 25 minutes to be told they would not refund my money. I have disputed the charge with the card company since as of yet, it has not actually been paid, simply authorized, so, we'll see.
This company is scamming people and should be stopped. I will be mailing a letter of complaint to the owner, Barry Folgers, at
314 East Dania Beach Blvd ste 117, Dania Beach, FL. 33004.
I will also be sending a nice letter to the Better Business Bureau In his local area.
K. Harvey
Jesup, Ga.
[email protected]

July 16, 2009, I ordered 2 different products and my card was charged $39.95. I spoke at great length with customer service before ordering and was assured that everything was legit. To date 7/28/09 I still have not received any product, after calling customer service the first time I was given a UPS tracking number and was told the products were shipped on July 23, 2009, not on July 16, 2009 as promised. I was then told they would change my 30 day time period to August 26, 2009 instead of August 15, 2009 to make sure I had 30 days to try the products before they automatically sent more. I went to the UPS website and the tracking number was invalid. I called customer back again, within 30 minutes from my first call and was told that my ordered had shipped on the 25th of July and it was sent to California, I live in Arizona. When I questioned why I had been told earlier that it was shipped on the 23rd and now they are saying the 25th and now they have no record of my earlier call and I guess by magic I just knew the UPS tracking number. They just kept saying that they could only go by what information they had on the computer. So I guess they have a phantom employee that answers their phones and helps customers. They also had no idea why my order was shipped to California. When I ask to speak to the manager I was told that she was the manager and that her manager and the business owner were out of town and could not be reached. They wouldn't take my call anyway, she said, they have assigned people to handle complaints and they never talk to customers. My advice to anyone who is even thinking about doing business with this company should run.