I have purchased a pair of shoes from BATA, N.M. ROAD Chennai on 4-4-2007. The shoes got totally broken and the gum that they have used to stick the top to the sole got completely removed, just with in two months...and I approached the show room manager with the same.The show room manager calculated the no of days after the purchase and rounded it to 60 days...

Now comes the real story... He told me to pay 300 rupees to change the sole of the shoe that got damaged...and he even gave me the address where i can complain about the BATA shoes... that of the haryana... wow what a support...