I have purchased one pair of chappals for my father from Bata, it was packed for some time, as I was out of station, today I took out to give it to my father from the pack, I saw that it’s sole was crack and damaged I took it to my near by Bata shop - ( chowk Lucknow, Uttar Pradesh), they advised me to take it to the shop from where it is been purchased, as I do not remember from where I have purchased the same.
I request the company to please exchange the same as according to me Bata is a trustworthy company who cares for its customers
Chappal Number( product code)- 6431 Y 10
874-4061
Regards
Ashish
408/1- Khet Gali, chaupatiyan
Luck now
Uttar Pradesh
Ph- 9450906878