BatteryRefill.com
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Category: Electronics
Contact Information
United States
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BatteryRefill.com Reviews
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Robert Stearns
December 14, 2009
Unfair Business Practice
I sent this company $100 and my old Thinkpad battery in October 2008. It sounded like a good way to get a new battery and minimize waste. After 6 months I still had not received my battery so I canceled the order. In April 2009 they said they would "process my refund and send a check in 7-21 days." After calling them over 50 times and being told lie after lie, I finally received my refund check last week. (Dec 2009) My recommendations;
1. Don't ever do business with this company
2. If they owe you a refund, don't stop calling them. Keep good notes of every conversation and just keep calling. It finally worked for me.
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disgruntled
June 14, 2009
Liars and Thieves
They took my money immediately. They never performed any service. They lied and lied and lied and lied and lied about getting the work done and never did it.
They say they will refund my money but it has been over 6 months now as they continue to LIE about refunding it.
This company is a SCAM. They are THIEVES and LIARS.
They are CRIMINALS and should be shut down and the owners jailed for running a CON GAME.
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James
May 13, 2009
Paid for service - no service rendered
My experience is consistent with the rest on this site. I sent a Compaq laptop battery to be refilled in December, 08. After considerable delay, and a charge of $59, the battery was returned to me in the same condition as when it was sent out (i.e. dead). I sent the battery back and am still waiting for the repair. It's been six months.
Don't waste your time trying to contact the company by phone.
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John Madison
April 24, 2009
Poor work, no refund, no battery
Originally sent a battery to them in August, 2008. After a number of phone calls and e-mails they sent my battery to me in November. It marginally better than when I sent it to them. They gave me an RMA and I returned it. After 2 more months, during which they told me they were waiting for a new parts shipment on at least two occasions, I told them to cancel the order, return my battery and refund my money. They agreed. After 30 days I called back; was told there was no record of cancellation but that they now had cancelled it and would send refund. Since then two more promises of "7-10 days" to process and mail but now, after 8 months, I've just gotten another response to my latest e-mail which is identical to the last response; "7-10 days".
Buy a new battery rather than deal with this company.
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dhl1943
March 15, 2009
Paid for service received no service
Same complaint as four others on this website. Sent money and a lap top battery to be refilled. Never got my battery back or refund. The company doesn't not do customer service at all.
Send a complaint to the CA Attorney General. If he gets enough of them then maybe something will happen.
http://ag.ca.gov/contact/complaint_form.php?cmplt=CL
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November 21, 2008
Rip off
I was looking for replacement laptop batteries for a Dell Inspiron and an IBM Z60t computer. I found the Batteryrefill.com site and thought it looked like a good deal. I did some research to check on the site but did not find anything distressing. After sending an online order, I waited almost 2 weeks for a response with the shipping label. I sent the two batteries, then started to wait for the replacements. After not hearing anything for a week or so, I tried calling and got only to the voice mail. After persistent efforts, I was able to talk with someone that told me it would be another week before the batteries could be rebuilt. This continued for several more weeks, with me calling them every week. I finally contested the charge on my credit card and got a refund. I have not been able to get the old batteries returned to me. The total time for this process was 3 months. This company is almost impossible to get in contact with, and the customer service was terrible. DO NOT GET RIPPED OFF BY THEM!!
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November 8, 2008
never receid purchase
I ordered a battery for my lap top and payed 59.00 to buy a refilled battery. I orderd it on september 6 2008. Every time I call they say "where shiping it tomorrow". after a month of calling I stilol dont have my battery. AVOID THIS COMPANY LIKE THE PLAGUE. THERE A RIPOFF.
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November 7, 2008
Paid for service, No services rendered
Laptop battery was sent to Batteryrefill.com two months ago. Trying to follow up with status by calling and e-mailing has been futile.
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November 5, 2008
Never received product
Sent them my battery in June 08 to be recharged and have not received yet. Cannot reach anyone for a refund.
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