I recently took out two cellphone contracts with Bayport financial services and it was hell from beginning to end. I took the package which included a Blackberry and Baymobile touch screen cell phone which is needless to say far from a satisfactory model. Its as if no one knows who they are and there is no support or help through the company as Cell C does not acknowlegde their cell phone contracts. I activated my Blackberry services and was charged the R57 and it worked OKAY until this morning when i could send or receive emails and mms's even though that cost was supposed to cover these services.
I called the blackberry call centre and was told that someone disconnected my service yesterday but they cant say whom. The found it difficult to even confirm that the contract was valid. i have had the phone for exactly 8 days and cant fathom why their service is no putrid. I was told that everything regarding support and contracts would be sorted out within 7 days of me receiving my cell phone. Once again, it has been 8 DAYS.

Below is my complaint that I lodged against Bayport through getclosure on
the 18th October but till to date Bayport
has not responded.Getclosure has tried to remind them but they never
consulted me hence I ask NCF to intervene.


Dear Tankiso Jeanette Sibisi,


Bayport Financial Services has not responded to your
complaint despite several reminders.

Your choices:
1. Demand a response from Bayport Financial Services
2. Close your complaint
3. Explore other options
4. Copy and paste your complaint (see below) into an
email and send it to [email protected] yourself.
Nature of complaint: I am unhappy with the service I
received
Complaint description:
Hi, my name is Jeanette Tankiso Sibisi(ID 7407120658083)
working for the Department of Health(nurse, persal number
16224183)I had a garnishee from this institution and it was
paid off early this year to my surprise they are back again
though this garnishee was paid up.I sent them an e mail
asking them to stop deducting but they never listened.
PLEASE HELP ME THESE PEOPLE TO REFUND ME IN FULL
...


Thanking you in anticipation

Tankiso Jeanette Sibisi
0847742915
Fax 2 mail: 086 6397819