This lazy company is the worst Mortgage company ever!!! I lost me job and got behind in my Mortgage payment and my mortgage went from Citi-financial to Bay-view I was working with a women there, she was the laziest female known to man, she promise me and my family everything was going to be fine. We fax her a hardship letter stating all of my finances it was probably close to a hundred pages of information so she could place us in one of those Government programs. Well over the next 8 months I fax her the same information several more times because she still hadn't process my modification and in the meanwhile the Foreclosure process was moving forward. We was getting letters from the Attorney office and strangers sending us offers and each and every time I would let her know and she would tell me not to worry everything is being work out. Finally she told me not to rush her and stop worrying she had another client send her information 6 times and if I want to keep my house I'll keep sending her the same information as many times as she request it. So finally I report her to her Supervisor and all he did was notify her I report her and she laid into me about complaining on her and I had no other chose but to work with her. She was very nasty to me because I didn't want to continue waiting and sinking further and further into the foreclosure process. I feel like crying and I have not cried in a long time, I am a single parent and this is my biggest investment I never even own a new vehicle always used and this house was me and my family only home we ever owned, and now were losing it. I wish I could sell enough of my books thats found on Amazon and Barns and Noble website and sell enough to pay off my house and get it out of the Banks grubby greedy hands. The Book is called The Day my soul was shattered By Angela Austin. I have been so Depressed about the Whole situation the Doctor had to place me on medication to help me Cope with this economy and my personal situation. Since I been on the medication I have turn my life around I start going back to school full time and I have found a part-time job and quit smoking and started working out my body almost everyday to get into shape even lost some weight. Tried to keep a positive attitude but it all came crashing down today October 16, 2009 two days after my Birthday the official foreclosure Date is October 14th the day of my Birthday, that's been the way my life has been going, so I should be use to it by now. So when this lazy female told me there was nothing she could do, that my home has went to foreclosure and there was nothing more she can do!!! Meanwhile I am writing this I am trying very hard to fight back the tears, I am so hurt, deeply hurt, I know it's just a House but I love this house, I always wanted a home because grow up my mom was always moving around the country and this is the first time I had a place to call my own. I am going to stop complaining before I depress everyone reading this, this kind of mess has been happening to me all my life. I have always been on the losing end of things and this time like all the other time it hard for me to bear. If people knew the kind of life I had to overcome to get this far, I wasn't even suppose to be alive I was suppose to had died of rye-syndrome at the age of two or have mental challenges and none of that happen I had a full recovery. I had a horrible childhood and and even worst adult life but somewhere along the lines I started fighting back and took charge of my life but all the details are in my Book The Day My Soul was Shattered. So if anyone reads this and has ever loss something thats means a lot to them please say a prayer for me and everyone else that is going through the same financial difficulties.