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cityrae
June 7, 2011
Fraud
Buyer beware - if a deal looks to good to be true, it typically is. I bought a book for my neice for $5 and unknowingly entered into a "bookclub membership" that cost me $40.00 in membership costs! I wish I had checked with this site before buying the book. What a rip off!!
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Bill Danley
May 31, 2011
Unauthorized charges to my credit card
In April 2011, I placed an order on a website labeled BBV Discount Books. The price of the book was $12.95. I discovered today that my credit card was charged three additional times, once for $1.00 and two times for $9.95 each. I did not purchase any additional books nor did I authorize any additional charges to my credit card.
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Beroy
April 13, 2011
Unauthorized billings and several deductions
I ordered 3 books “Letters to a Young Sister” in December as Christmas gifts, then I noticed several deductions from my account from BBV Discount Books. What’s up with that? I did not expect any additional charges. Below is information from my account:
02/14/2011 Other RECUR DB CRD BBV*DISCOUNTBOOKSA 02/11 $9.95
01/12/2011 Other RECUR DB CRD BBV*DISCOUNTBOOKSA 01/11 $9.95
12/13/2010 Other RECUR DB CRD BBV*DISCOUNTBOOKSA 12/11 $9.95
12/06/2010 Other RECUR DB CRD BBV*DISCOUNTBOOKSA 12/05 $1.00
12/07/2010 Purchase PURCHASE BBV*DISCOUNTBOOKSA 12/06 $29.41.
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wants her money
March 10, 2011
unauthorized charges
On 2-26-11 I ordered two quilting books from BBV DISCOUNT BOOKS for the sum of $31.03 at that time they also added a charge of $1.00 no reason they just took it from my account (it was a seperate charge).Then again on 3-4-11 I found a $9.95 charge on my checking account that I did not authorize. I want my account credited the $10.95 and I want in writting that there will be no more unauthorized withdrawals on my account. I will be contacting my states attorney generals office on these charges and asking them to assist me in my complaint.
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IHateRipoffs
February 28, 2011
deceptive membership and charges
Unauthorized "membership" charges deducted from my bank account for the last 5 months at $9.95 per month. Business claims I signed up for membership but there was nothing stating that I agreed to this anywhere during the checkout process. It had to have been buried and it was not at all obvious. The practice is extremely deceptive and this site needs to be shut down. The FLA. BBB has received many complaints and they have done nothing to warn or protect consumers. The amount of unauthorized deductions from consumer bank accounts could be in the millions every year that this practice continues. I will be contacting the Boca Raton District Attorney and the FTC and FBI. The BBB should step up and do what they are supposed to do. By doing nothing they dilute the security that the BBB seal is supposed to convey.
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Pissed about my money
February 21, 2011
unauthorized billings
I ordered 3 books "Letters to a Young Sister" in December as Christmas gifts, then I noticed several deductions from my account from BBV Discount Books. What's up with that? I did not expect any additional charges. Below is info from my account:
02/14/2011 Other RECUR DB CRD BBV*DISCOUNTBOOKSA 02/11 $9.95
01/12/2011 Other RECUR DB CRD BBV*DISCOUNTBOOKSA 01/11 $9.95
12/13/2010 Other RECUR DB CRD BBV*DISCOUNTBOOKSA 12/11 $9.95
12/06/2010 Other RECUR DB CRD BBV*DISCOUNTBOOKSA 12/05 $1.00
12/07/2010 Purchase PURCHASE BBV*DISCOUNTBOOKSA 12/06 $29.41
what can be done about this? and how can I get my money back?
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Darcijean
February 2, 2011
Unauthorized Charges
This discount book website took and extra 1.00 above the amount of the book and started charging me 9.95 everymonth from my checking account for what I don't know and I have been unable to get my money back or stop them from doing it. UGH
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azgirl1996
January 31, 2011
Scam - charging monthly fee
This is a HUGE SCAM! Do not buy anything from this website or give them your credit card #. They trick you into offering a very low sale price for a book, then when you click to purchase, they have you check a very non-apparent box that then forces you into a monthly membership fee of $19.95 per month. Then 2 months later, I get an email stating that the book I ordered is not available (I am pretty sure it never was in the first place as it was a hard to find collector's item), and by then unbeknowst to you (unless you carefully check your credit card statements every month), you are charged a monthly fee to belong to this alleged book club. Customer service by phone was useless as they wouldn't reverse any charges, AND customer service by mail was even more useless--I got a blank template copy of the terms and conditions of the site. The company name, address or phone # was not even on the letter. It wasn't even signed by anyone. SCAM SCAM SCAM stay far away!
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Pattymolloy
January 19, 2011
deception
I placed an order for a book and tape in July, and was not aware that I was signing up for a membership of $19.95 a month. by submitting the order. BBV Discoun Book company deceived me by placing, in small print, under the SUBMIT ORDER space an automatic membership unless I called them to cancel it within 7 days. Companies should not be allowed to do business this way. I was charges $19.95/mo on my Credit Card for a few months until I put in a dispute. My discount book and tape cost me more than $100. Shame on this compamy and others like it.
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David N. Walker
January 4, 2011
Scam
I ordered a book from this company, and they began charging my American Express card a $9.95 fee each month starting in February, 2010. They claim I authorized the charge and was given so many days to opt out. If I did, in fact, authorize, I definietly would have opted out before the time was up. I don't really believe I authorized it at all. I think they just started charging it to my account, figuring it would be a while before I caught it.
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