be2.com.au

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Category: Business & Finances

Contact Information
New South Wales, Australia

be2.com.au Reviews

BNeilson July 7, 2011
Cannot Cancel
Be2 is a dating / romance website that appears ligitimate - perhaps rough with a startup feel to it. To use it you must pay a trial fee by submitting your credit card details. Once your details have been submitted, you will be be charged approximately AU$234 for a further six months. According to their website you must cancel at least 14 before teh renewal date.

Despite their claim there is no way to cancel this service. I had previously made contact with the customer service department via email and they advised me that I should do it online and provided instructions on how to do it. These instructions were incorrect as the site was incomplete. Cancellation from the BE2 service is impossible online.

I had sent them emails to manually cancel the service, however, these have not been acted on. It is now my clear understanding that this organisation is fraudulent and deliberately stealing money from credit cards. To this end I am currently in contact with econsumer.gov, a cross border consumer complaints organisation, and have contacted my bank to challenge the BE2 merchant.

Due to the number of complaints and the visibility of those complaints, I advise anybody affected by these frauds to promptly contact their bank in the first instance to find some form of protection against them.
EBlomfield April 21, 2011
Romance scam and payment for membership
Hi, I've complained to the website but haven't had a response yet. There is no place on the site
To notify of scammers or abuse by other members. I was tricked by a member who I now understand is part of a Nigerian romance scam to give him access to my profile. He is now changed my profile and is using it as a smoke screen for a male under the same name: Rose11
I would like a refund, the scammer user my profile cancelled and the Mrright scammer removed from the site. be2 doesn't warn members of potential scams or provide an option to notify of abuse. I've sent so many emails to various contacts I could find from the site but no response. I am happy to provide emails, photos etc to support this complaint.

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