Please do not order from this company. I own two pairs of Wolford Velvet leggings (which I purchased from the Wolford store). When I lost one pair, I wanted to order a new one off the internet. Beauty Rose is where I ended up ordering the new pair and the leggings they sent are NOT AUTHENTIC. Unless you want to pay full price for knock off brands, I would highly advise people to stay away from this website!!

I placed an order November 19th, and my credit card was charged. I received order confirmation but my items have never been shipped according to their tracking information and I have not received my order. The company has offered me no explanation even though it is now december 10th. They have no phone number listed in their contact info and so I had to email them requesting a refund. I have received no response and am having to deal with my refund through paypal. Good thing I paid with paypal!

I am very fond of nail paints I have more than 100 bottles of different colors. I can say I send most of my money in buying nail paints. I ordered a bottle of Essie nail polish and a bottle of Essie 3-way glaze from www.beautyrose.com. When I received my order, I noticed that the nail polish bottle had a few small chips in it as well as some small drops of nail polish on the glass bottle. This was strange that a new bottle of nail polish would come this way. I emailed the company a few times regarding the problem, but I never received a response back. So I phoned Beauty Rose's customer service number. I explained the problem to a female who told me to throw the bottle of nail polish out and that she would send me a new replacement bottle. Well, about 2 weeks passed, and I didn't receive anything in the mail. So I called Beauty Rose again, and I spoke to a young man who told me that he will send the bottle of nail polish. I did receive the replacement bottle of Essie nail polish. However, I have noticed that after using the Essie nail polish and 3-way glaze from Beauty Rose, my nails turned yellow. I stopped using the polish and let my nails grow out the yellow, then I tried the products again, and my nails turned yellow. Also, the nail polish only lasted about 2-3 days before chipping. I called the Essie Company to ask if their nail products can turn fingernails yellow, and I was told that their products do not turn nail yellow and does not chip within 2-3 days, that their polishes are made to last on nails. I am very disappointed in the products I received from Beauty Rose. I think it is suspicious that the first bottle of nail polish had chips in the glass and drops of nail polish on the bottle. Plus the fact that these products are not performing the way they should makes me think they may be old. It is now past the 30 day return policy date, so I don't think I have any recourse.

I ordered from this company, whose contact information is [email protected]. That should have been the first hint that this is a small home based operation.

I paid for 2nd day air shipping ($12.95). The order was shipped 4 days later via fist class mail. I needed the merchandise for the Satuday after I placed my order (6 days later). I received the order 8 days after placing it.

The company has been pretty much unresponsive to my request for a partial merchandise credit. I was attending a family wedding and needed the merchandise for that day. I have sent many emails to the company and I either get no response or a two word response like "order shipped."

Do not order from this company. They have numerous complaints filed against them and do not respond, even to the Better Business Bureau.

It was a disappointing and most frustrating experience.