I ordered a Janis Sleigh Bed for $299.99 last 10/08/07 at bedroomking.com and got an email confirmation the next day. They got my money (visa) on 10/11/07.
Last Monday, 10/22/07, I called the office at 800-606-9638 and spoke with a gentleman regarding the status of my order. I told him that I'm so disappointed and wanted to cancel my order. How come no one has answered my email. But he said, "We have to wait for the company to give us the confirmation of the shipping, then we will email you. You will be receiving another/ second email today or tomorrow." When asked if it is sure, he said,"Yes". I told him that I will give it another chance, that I would wait for that email, but if not, then I will cancel my order. When asked what his name was, he said,"MY LAST NAME IS SLIDER, I'm the only Slider in here". He even spell out his name. But the email that he said didn't come. I again called the office but no one was answering. I tried opening the website several times, but it wouldn't open. Today, 10/29/07, I called again and the same thing happened. No one was there to answer the call.
It is very frustrating!