Dear sir
Please let me introduce my self and my problem, my name is Sami Mahmoud, Jordanian, 40 years, Engineer were looking for a cheap mobile phone, after search I found this company (web site http://www.oojuy-store.com/index.asp) and contact them for iphone mobile mobile phone and as per emails here under I make money transfer for his bank account in china (bank of china), and they said they send me a shipmenty track number by EMS to Saudi Arabia, afterthen, they sent me an e-mail that I must pay a custome duty to complete the shipping process, as I didn't want to lose my previously paid money, I send the paymeny, after they receive my money no answer from them until now since a month.
please advice me what I can do with them and how to protect others to fall in my mistake and to stop them playing with your country credibility
Thanks & Regards,
Here are some e-mails between me and them:
From: avvele <[email protected]>
To: Sam Abulaifah <[email protected]>
Sent: Mon, May 24, 2010 6:28:53 PM
Subject: Shipment Information
hello friend
This afternoon our financial department confirmed your payment information on our bank account and it is 385.8eur, so we ship your items out with EMS immediately. here is the tracking code : EE125301965CN which you can check it at http://www.ems.com.cn/english-main.jsp and it is available online in 4 hours, please wait with patience.
Please feel free to contact us if there is any other concern
Sami Mahmoud
+966 506881532
Some E-mails between me and them:
From: avvele <[email protected]>View Contact
To: [email protected]
--------------------------------------------------------------------------------
Dear Sir,
Thank you for your order on our website, the details of your order are as follows:
Order numbers: 20100517140724
IPhone 3GS 16G
Item price: EUR 245
Shipping and insurance cost:30 EUR
Total: 275EUR
Please make payment by the following company information:
Western Union:
First Name: xi na
Last name: Wang
City: Beijing
Country: China
Post code: 100053
ADD: No.8-E Goodwill Garden B XuanWu District Beijing China
After you pay, please send us your payment information and your delivery address, we'll send order and give you tracking number as soon as payment is confirmed, we look forward to doing business with you, waiting for your reply.
Regards,
Juny Lee
Lee <[email protected]>View Contact
To: Sam Abulaifah <[email protected]>
--------------------------------------------------------------------------------
Dear friend :
Sorry to trouble you, but in order to reship your package soon, and i have the responsibility that there is something i must tell you: the Custom service center have called us that your package have blocked by them and you should pay 145USD for tax .So they notice our company that your item must be payed duty in order to reship again. the more time we waste, the more worry we will be afraid the case. i hope you will understand it, when you finish the duty that means everything is ok, just the last step.
Thank you very much, waiting for your news !
在2010-05-18 23:28:23,"Sam Abulaifah" <[email protected]> 写é“:
Thanks a lot.
Regards,
Sami
--------------------------------------------------------------------------------
From: avvele <[email protected]>
To: Sam Abulaifah <[email protected]>
Sent: Tue, May 18, 2010 6:02:55 PM
Subject: Re:Re: Re: Re: Re: 20100517140724
hi sir
Full name: Sami Abdulrahman Abdulla Mahmoud
so we will ship your items tomorrow afternoon, please wait with patience
thanks for all you have done
have a good day!
在2010-05-18 22:25:21,"Sam Abulaifah" <[email protected]> 写é“:
Here it is friend
--------------------------------------------------------------------------------
From: avvele <[email protected]>
To: Sam Abulaifah <[email protected]>
Sent: Tue, May 18, 2010 5:13:40 PM
Subject: Re:Re: Re: Re: 20100517140724
Okay sir
thanks for your reply
can you send us the transferring copy from western union because when we confirm it online, it tells it isn't correct:(
please go back to us once it is ok, thanks for your cooperation!
yours
在2010-05-18 22:09:48,"Sam Abulaifah" <[email protected]> 写é“:
It's the same my friend
--------------------------------------------------------------------------------
From: avvele <[email protected]>
To: Sam Abulaifah <[email protected]>
Sent: Tue, May 18, 2010 4:57:00 PM
Subject: Re:Re: Re: 20100517140724
hi sir
we need the name that you wrote on the western union sending money paper
with which we can confirm your payment on our bank
please go back to us once you see it
在2010-05-18 21:49:51,"Sam Abulaifah" <[email protected]> 写é“:
Full name: Sami Abdulrahman Abdullah Mahmoud, is that the required?
--------------------------------------------------------------------------------
From: avvele <[email protected]>
To: Sam Abulaifah <[email protected]>
Sent: Tue, May 18, 2010 2:30:05 PM
Subject: Re:Re: 20100517140724
Dear sir
with your payment
we need the sender's full name
please go back to us as soon as possible
在2010-05-18 15:08:22,"Sam Abulaifah" <[email protected]> 写é“:
Dear Gents,
I have transferred the money to you as requested, By Western Union, MTCN: 680-805-4045
Please confirm when receiving the money.
Best Regards,
Sami
--------------------------------------------------------------------------------
From: avvele <[email protected]>
To: [email protected]
Sent: Mon, May 17, 2010 4:38:35 PM
Subject: 20100517140724
Dear Sir,
Thank you for your order on our website, the details of your order are as follows:
Order numbers: 20100517140724
IPhone 3GS 16G
Item price: EUR 245
Shipping and insurance cost:30 EUR
Total: 275EUR
Please make payment by the following company information:
Western Union:
First Name: xi na
Last name: Wang
City: Beijing
Country: China
Post code: 100053
ADD: No.8-E Goodwill Garden B XuanWu District Beijing China
After you pay, please send us your payment information and your delivery address, we'll send order and give you tracking number as soon as payment is confirmed, we look forward to doing business with you, waiting for your reply.
Regards,
Juny Lee
usually we mark the item as gift to avoid that, but this time the custom office opened the package for securiety
we would like to offer one item as compensation
Product Name: Apple 4 GB iPod Nano Green
Product ID: 355
在2010-05-20 23:29:16,"Sam Abulaifah" <[email protected]> 写é“:
I can understand one thing, I'm not in China, and don't know about the laws there. and you suppose to be aware of that. this is the first time I hear of an internet marketing company which ask the customer to pay the customs for a small item like this, when you advertise for the item price and shipping, that means the cutomer will pay this amount no more, otherwise you should include that in the price of shippin. Again, you pay my money back, I don't want your item, or hold the whole responsibility for any additional payment to send me my Item, otherwise, what is the advantage of buying my iphone with this huge cost. The matter is between your hand and you must solve it, and I will not pay any additional money.
Thanks
Sami
--------------------------------------------------------------------------------
From: avvele <[email protected]>
To: Sam Abulaifah <[email protected]>
Sent: Thu, May 20, 2010 5:12:40 PM
Subject: Re:Re: Custom duty
Dear friend:
Thank you for your letter, but we can understand your vexed temper and feeling.And the shiping process must like this:The transport company ship your package into the China Customs for checking and the Customs would ask for the Customs taxes for exporting and importing.
So we received the notice from the Customs service centeral that your package have been detained by them, that you need to pay 145USD for this Customs taxes.But your item outed from our company and marked our company information so that they only contacted with us,
we just noticed this news to you, so you pay this taxes to us and after we have confirmed this payment hand over to Customs in order to get your package out and reship to you, hope you could understand this process!
在2010-05-20 22:05:21,"Sam Abulaifah" <[email protected]> 写é“:
again, I'm not responsible for any additional payment, which will reach to more than half of the cost of my item, you must hold responsibility, send me the atem or pay my money back, otherwisw your reputation will be shoot down. I don't expect that you are a theft website
--------------------------------------------------------------------------------
From: Lee <[email protected]>
To: Sam Abulaifah <[email protected]>
Sent: Thu, May 20, 2010 4:51:56 AM
Subject: Custom duty
Dear friend :
Sorry to trouble you, but in order to reship your package soon, and i have the responsibility that there is something i must tell you: the Custom service center have called us that your package have blocked by them and you should pay 145USD for tax .So they notice our company that your item must be payed duty in order to reship again. the more time we waste, the more worry we will be afraid the case. i hope you will understand it, when you finish the duty that means everything is ok, just the last step.
Thank you very much, waiting for your news !
在2010-05-18 23:28:23,"Sam Abulaifah" <[email protected]> 写é“:
Thanks a lot.
Regards,
Sami
--------------------------------------------------------------------------------
From: avvele <[email protected]>
To: Sam Abulaifah <[email protected]>
Sent: Tue, May 18, 2010 6:02:55 PM
Subject: Re:Re: Re: Re: Re: 20100517140724
hi sir
Full name: Sami Abdulrahman Abdulla Mahmoud
so we will ship your items tomorrow afternoon, please wait with patience
thanks for all you have done
have a good day!
在2010-05-18 22:25:21,"Sam Abulaifah" <[email protected]> 写é“:
Here it is friend
--------------------------------------------------------------------------------
From: avvele <[email protected]>
To: Sam Abulaifah <[email protected]>
Sent: Tue, May 18, 2010 5:13:40 PM
Subject: Re:Re: Re: Re: 20100517140724
Okay sir
thanks for your reply
can you send us the transferring copy from western union because when we confirm it online, it tells it isn't correct:(
please go back to us once it is ok, thanks for your cooperation!
yours
在2010-05-18 22:09:48,"Sam Abulaifah" <[email protected]> 写é“:
It's the same my friend
--------------------------------------------------------------------------------
From: avvele <[email protected]>
To: Sam Abulaifah <[email protected]>
Sent: Tue, May 18, 2010 4:57:00 PM
Subject: Re:Re: Re: 20100517140724
hi sir
we need the name that you wrote on the western union sending money paper
with which we can confirm your payment on our bank
please go back to us once you see it
在2010-05-18 21:49:51,"Sam Abulaifah" <[email protected]> 写é“:
Full name: Sami Abdulrahman Abdullah Mahmoud, is that the required?
--------------------------------------------------------------------------------
From: avvele <[email protected]>
To: Sam Abulaifah <[email protected]>
Sent: Tue, May 18, 2010 2:30:05 PM
Subject: Re:Re: 20100517140724
Dear sir
with your payment
we need the sender's full name
please go back to us as soon as possible
在2010-05-18 15:08:22,"Sam Abulaifah" <[email protected]> 写é“:
Dear Gents,
I have transferred the money to you as requested, By Western Union, MTCN: 680-805-4045
Please confirm when receiving the money.
Best Regards,
Sami
--------------------------------------------------------------------------------
From: avvele <[email protected]>
To: [email protected]
Sent: Mon, May 17, 2010 4:38:35 PM
Subject: 20100517140724
Dear Sir,
Thank you for your order on our website, the details of your order are as follows:
Order numbers: 20100517140724
IPhone 3GS 16G
Item price: EUR 245
Shipping and insurance cost:30 EUR
Total: 275EUR
Please make payment by the following company information:
Western Union:
First Name: xi na
Last name: Wang
City: Beijing
Country: China
Post code: 100053
ADD: No.8-E Goodwill Garden B XuanWu District Beijing China
After you pay, please send us your payment information and your delivery address, we'll send order and give you tracking number as soon as payment is confirmed, we look forward to doing business with you, waiting for your reply.
Regards,
Juny Lee